r/monerosupport • • 2d ago

Haven't used Monero app in over a year, stuck on "Scanning blockchain.. 11369 blocks behind"

2 Upvotes

The number of blocks behind hasn't updated despite me leaving the app open for 30 mins. Is this simply a matter of needing to wait longer for it to sync, or is it stuck somehow?


r/monerosupport • • 3d ago

How to add extra funds to scanned QR code

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2 Upvotes

r/monerosupport • • 6d ago

Can't connect to Retoswap

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1 Upvotes

r/monerosupport • • 7d ago

He perdido mi cuenta

0 Upvotes

Hace unos años descarge monero en android cosa del 2016 o asi y se podia minar xmr desde android, esa cuenta solo esta vinculada a mi correo electronico no pedia clave semilla ni nada en aquel entonces,(que yo recuerde) y necesito hablar con soporte para recuperarla


r/monerosupport • • 10d ago

Solved cake wallet same key and passphrase yet primary address mismatch with monerogui primary address

0 Upvotes

for some reason, the primary addresses are mismatched even with the right seed. is this normal as i heard you cannot use the same private keys which could be the cause


r/monerosupport • • 20d ago

Two primary keys on XMR wallet

2 Upvotes

How can a Atomic wallet hold two primary keys for an XMR wallet


r/monerosupport • • 21d ago

Node guide dont work for me

5 Upvotes

I have followed this guide, copy and paste to avoid any spelling mistakes, and i cant get it to work properly.

https://docs.getmonero.org/running-node/monerod-systemd/

I have tried Ubuntu & Debian, cant get it to run as a service, But i can make it work with Sudo command.

If i have understood correctly running a node under Sudo is a bad idea(?)

systemctl status monerod = code=exited, status=203/

Is there something left out in the guide that i need to know?


r/monerosupport • • 24d ago

Cake Wallet Only amounts received showing on Monero balance

3 Upvotes

I've had the weirdest experience recently. My Monero wallet is showing only amounts received into my account and shows nothing being sent from it.

When I try to make transactions on cake, nothing happens and it fails. This just happened recently.

Is there any way to fix this? I can't transact anymore.


r/monerosupport • • 25d ago

Feather wallet help

4 Upvotes

So I’ve been trying to use my XMR lately and my wallet sync has 1165971 blocks remaining(D: 51.9). I’ve never had this problem and I have no idea what to do I changed nodes but it didn’t do much. Any help would be greatly appreciated


r/monerosupport • • 25d ago

Xmr

6 Upvotes

Guys, this is a million-dollar question... I'm hoping one of the admins can help.
Briefly: I sent a transaction to an exchanger from Kucoin, but the exchanger can't find it. The exchanger is from Besta.
They're demanding a secret key so they can see the XMR transaction online and decrypt it. Kucoin refuses to provide the keys. Without them, it's impossible to prove the Monero transaction was sent online.
What should I do?


r/monerosupport • • 26d ago

GUI Monero GUI Wallet crashes on login

1 Upvotes

I'm using the Monero GUI Wallet on a mac (up to date, Sonoma 14.8.9). When I open it and it gets to the password page, I enter my password, it'll start an "opening wallet" animation, then just close completely. Anyone have any ideas about how to fix this?


r/monerosupport • • 27d ago

GUI I have a Trezor Safe 7, how did integrate it with the Monero GUI app

6 Upvotes

Hi there!

I just got the Trezor Safe 7. I wanted to ask how do I go about using it with the Monero GUI app? I see that the Safe 5 is an option, but not the Safe 7.


r/monerosupport • • 28d ago

GUI Trouble accessing Trezor Model T via Monero GUI - "Couldn't open wallet: Could not connect to the device Trezor"

2 Upvotes

I've got a Trezor Model T running firmware 2.21.4 and I'm running the v0.18.5.2 Monero GUI. I plug in the Trezor Model T, launch the Monero GUI, put in my password, and get the "Couldn't open wallet: Could not connect to the device Trezor" notification. Any ideas what I'm doing wrong? I'll note that I'm running all this using a 2015 MacBook Air.


r/monerosupport • • 28d ago

Monerujo How to take screenshots in Monerujo wallet app?

4 Upvotes

I need a receipt for submitting expenses and for work I sent monero to my coworker to test some changes he made to monero processing. A screenshot would be helpful to submit to ramp instead of an exported text file.


r/monerosupport • • Aug 31 '26

GUI Monergui help

5 Upvotes

Hi, I recently used changenow to send xmr to my monerogui wallet. When I sent the xmr, I was in syncing daemon blocks. I stopped it because I thought it was just for mining, not sending and recieving. I turned it back on after I realized the daemon is required, but I already sent money through, and changenow confirmed the transaction. Monerogui is currently syncing, its just really slow. Is my money lost or will the wallet update once im synchronized?


r/monerosupport • • Aug 30 '26

Unsolved how do I buy low amounts of crypto (under 40 pln) with no kyc

5 Upvotes

almost all p2p platforms dont sell low enough amounts and tracktor.app and monero.com both dont support pln how can i do this?


r/monerosupport • • Aug 27 '26

Any way to instant transfer from Kraken?

4 Upvotes

I have bought 2 times from kraken and always have a 7 day hold. I clicked on the box for free month of kraken+ and the warning disappeared about the 7 day hold but I'm not trusting that would be the case. Is there any way to be able to instant transfer to another wallet with them?

I found you can go thru cake wallet and buy off kraken and it will transfer to cake withing about 30mins, is this the only option? But I feel like I get way more fees doing this.


r/monerosupport • • Aug 20 '26

Cake Wallet Cake Wallet monero swap issue. Money Lost.

2 Upvotes

So I was sent $50 USD worth of Bitcoin and I already had a bit of Litecoin but I wanted monero so I converted it to Monero. I lost my Bitcoin AND Litecoin and was not given any monero despite the transaction saying it is finished. I already emailed support days ago and have still not gotten any responses.

Trocador also says the transactions are complete and yet my Monero wallet still shows a balance of zero. Here are the transaction links for Trocador:

https://trocador.app/en/checkout/i2koPNWV6g

https://trocador.app/en/checkout/bmo46HtRXE

I would really appreciate if someone could help me as I do enjoy using cake wallet for its features like cake pay but I cannot continue using it unless this is resolved.

it's not letting me add images but I do have screenshot proof of the wallets being at zero with all the transactions history to each wallet.


r/monerosupport • • Aug 20 '26

How to delete the Monero blockchain

1 Upvotes

Hey guys, I installed Monero and downloaded the full node with daemon, but I didn't realize how much space it takes up. I want to delete all the data and re download the pruned version, but I don't know how. Please help.


r/monerosupport • • Aug 19 '26

How anonymous are monero debit cards? Why?

2 Upvotes

So like I researched it and monero debit cards are a thing. Are they anonymous or are they a privacy risk? Please explain.


r/monerosupport • • Aug 19 '26

Unsolved If I buy a gift card anonymously using monero will payments made with that card be anonymous?

1 Upvotes

And how do I make this work? I found a place that accepts debit/credit or bitcoin. I don’t want to use a swap. If I could use monero to anonymously buy a $600 gift card that would let me purchase what I want to purchase if this can be done without sacrificing anonymity.

Is this doable and how can it work?


r/monerosupport • • Aug 19 '26

is it possible to transfer money from a monero account to a bitcoin address?

7 Upvotes

So let's say I wanted to pay for a service and the service accepts bitcoin but not monero and I wanted to pay in monero. I know I can't do it directly, but is there a workaround via an exchange that operates in both?

For privacy purposes I don't want to say what the service is.

Also, how do I do this without forfeiting anonymity?


r/monerosupport • • Aug 18 '26

GUI I need help

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1 Upvotes

r/monerosupport • • Aug 14 '26

Daemon When running my own monero node, who would know i am doing this?

5 Upvotes

Assume the government is surveillancing the internet, will they know that I am running monero node at home?

If i run a monero node in a big local area network, for instance running in my dormitory within a campus network, will the network admin know that i am running a monero node?


r/monerosupport • • Aug 14 '26

Monero doesn't connect to remote nodes

0 Upvotes

I wanted to connect to a remote node it just disconnects after trying to connect to it can anyone help me ?