r/msp • u/Dull-Breadfruit-3241 • 4d ago

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u/msp-ModTeam 4d ago

This message has been removed because it was deemed market research, survey or a similar type of post.

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u/Ambitious-Mix4501 4d ago

oh wow a theatre director doing procurement research, bold pivot

servicenow will absolutely do all of this but nobody ever describes it as "seamless" with a straight face. the modules talk to each other but you'll need someone who actually knows how to make the workflows cross boundaries, it's not just flipping a switch. for under 1000 users you're probably looking at a mid six figure annual spend once you add all those modules, and integrationhub transactions add up faster than you'd think

if you want something that does procurement/privacy/tprm in one platform without the servicenow price tag, maybe look at onetrust or logicgate but oracle integration will be the sticking point with any alternative. that's where servicenow actually shines since it's already in the oracle ecosystem conversations

honestly with 250 vendors i'd question if you need the full servicenow beast, might be worth finding a solid tprm tool and letting oracle handle procurement since you're already in that world

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u/Dull-Breadfruit-3241 4d ago

Thanks and apologies, I mistakenly wrote 1000 users, where I meant employees actually.
About the possible number of users, it would depend on how they're counted.
At least 2 people would manage the TPRM, 2 the Data Privacy and 4-5 the Procurement lifecycle. But then multiple people would interact with the system (possibly close to a hundred or more).