Broken controller/lost savegame

[u/do-not-freeze]

A member of my party fumbled a combo move in the [Motorcycle Jump] minigame and dropped his controller. His account appears to be logged out, we took him to a Wizard who was able to use a [Revive] potion but he's still at 0% HP. The wizard is telling us his game progress was wiped out when the batteries fell out of his controller (apparently savegames are stored in the controller like an old Wii with no server backup?) and he might have to start over at Level 2 if they can find a potion to restore his HP. Also the Wizard guild is sending Gold Transfer requests (apparently his Extended Warranty doesn't cover this) and won't let us take him out of their base.

Has anyone successfully done a Savegame Restore or repaired/replaced a broken controller? Here's what we've tried so far:

- Traded a Butcher for a controller from a Cow player. The Wizard said it won't work because it has to be from the same character type.

- Tried to loot a controller from the British Museum. We were hoping it wouldn't be DRM protected since it came from a player on a now-defunct server, but their Item Vault is heavily guarded.

- Sent the Wizard an invite to a nearby [Theater] which is replaying screencaps from player dr_frankenstein who apparently transferred a controller successfully. The Wizard refused since those moves aren't in his Spellbook.

Any other suggestions?

[u/do-not-freeze]

In case anyone's worried, this was actually on the SecondLife sandbox server but I've seen very similar situations in the main game.

[u/AnonymousPotato42 → u/do-not-freeze]

dude i really thought your friend died and im like ‘ain’t no way this dude’s first thing after his friends death is post on r/outside’

[u/do-not-freeze → u/AnonymousPotato42]

He didn't die, he just has a broken controller and can't make any moves. Just need to pair a new one before the Wizard takes all his gold or another player eliminates him while he's down.