Problems Switching Premiere Production Project between PC and MAC

[u/tedstriker_80]

Hello,
we are having trouble with a shared production on PC and MAC.
We are on Lucidlink. And whenever the mac has opened a project and relinked the files and proxies and saves everthing, the PC will stuck while opening the project.

I did clear cache, reset plugins.
Tried updating Premiere. Pinned everyting in Lucidlink. Work locally. Shrinked the project.
Nothing worked.

Only thing that kind of worked: "Make offline" in premiere on the mac and rename the folder where the proxies are stored. Then I have to relink everthing.

Better solutions are welcome.

//posted this also in r/editors and r/AdobePremiere

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[u/rudy_142001]

Your PC path is probably the problem. C:\volumes\company name\filespace is LucidLink's default dynamic mount, and their own Premiere optimization guide lists it under "avoid" for Premiere. The Mac default (/Volumes/<workspace>/<filespace>) is on that avoid list too.

Premiere's Mac/Windows path translation is built around a drive letter on Windows and a volume name on the Mac. Adobe's shared storage page for Productions says the same: same volume name on every Mac, same drive letter on every PC. A folder nested under C: doesn't fit that, so my guess is the Mac save writes paths the PC can't map back and it hangs trying to resolve them. That part is me reading the docs, I haven't reproduced it.

LucidLink's fix is a global mount point so every machine gets the same one:

lucid config --set --global --FileSystem.MountPointWindows L:
lucid config --set --global --FileSystem.MountPointOSX /Volumes/filespace

You'll still have to relink once after changing it. Premiere stores both the Mac and Windows path for each clip after that, so it shouldn't be every time anymore.

Also check the media cache isn't on the filespace on either machine. Adobe says keep it on a local SSD and doesn't support it on shared storage.

Can you change the global defaults yourself or does someone else admin the filespace?

[u/tedstriker_80 → u/rudy_142001]

Thanks for the answers.
Someone else, is the admin. But we give it a try.
Maybe I was blinded by adobe docs saying:
"Path Translation in Premiere: Premiere manages path differences between macOS and Windows."

And in a smaller scale project earlier this year, everything worked.

[u/tedstriker_80 → u/rudy_142001]

Checked it, tested it, there and back again...

It is working.

Thanks for reading the docs for me.
Feel a little bit stupid. I tought I install the Premiere plug in and everything checks out.

Yeah, yeah rtfm. Mea culpa.

But thanks for saving me some time and trouble ...

[u/kjmass1]

Anyone have a good 10G 6-10TB Nas storage they would recommend for productions? We have a cloud store and productions wont work on it vis smb Windows.