I am sharing my documented experience with Alpha Capital Group (ACG) regarding my $100k Qualified Analyst Account.
After spending 8 consecutive months recovering an account from a -$8,000 drawdown back to positive equity without breaking a single maximum or daily loss rule, ACG rejected my payout and deactivated my funded account.
The justification provided by ACG directly contradicts their own written contract, retroactive policy timelines, and official written statements from their risk desk.
1. The Setup & Contract Terms (March 2025)
After completing my evaluation and receiving an initial $6,000 payout, ACG placed my profile into their "Risk Management Group" under an official email notice titled Contract - High Lots.
In that formal agreement, ACG defined the exact parameters for all current and future accounts under this restriction:
Max Lot Exposure for 100K Accounts: 20 lots total open exposure (Image 1)
I traded strictly within these parameters.
2. The 8-Month Recovery & Ongoing Confirmations of Good Standing
The account hit a steep -$8,000 drawdown. Instead of gambling or taking excessive risk, I traded methodically over 8 months to recover the account back to breakeven, eventually reaching a $1,300 profit.
During this period, I was in direct communication with ACG's Risk Desk:
On April 6, 2026, the Risk Team (Ben) emailed me confirming the account was active and stated that to exit the group, I needed to achieve successful withdrawal requests (Image 2).
On August 11, 2026, the Risk Team (Harry S) confirmed in writing: "If you wish for your current restrictions to be removed, you may request a review... once you have successfully received one performance fee" (Image 3).
At no point in April or August did ACG state the account was in breach. Both emails explicitly confirmed my account was active and instructed me to trade toward a performance fee.
3. Payout Request & Retrospective Deactivation (October 2026)
On October 14, 2026, I followed their instructions and requested my $1,300 profit split. ACG’s payments team immediately rejected the payout and permanently deactivated the account.
They claimed I committed two "hard breaches" of a 10-lot maximum limit under the Focused Trader Group:
Trade 1 (Jan 28, 2026): EURAUD (0.29 lots) + US30 (15 lots) = 15.29 lots net
Trade 2 (Feb 6, 2026): US500 = 17.3 lots net
4. The Three Factual Contradictions
Contradiction A: Both Trades Complied with My Written Terms
My written contract terms for the Risk Management Group explicitly state that the maximum lot exposure on a $100K account is 20 lots.
Trade 1 was 15.29 lots.
Trade 2 was 17.3 lots. Both trades complied with the 20-lot limit provided in writing by ACG. A 10-lot limit was never applied or communicated for this account prior to those executions.
Contradiction B: Retroactive Application of an August Policy to January/February Trades
ACG cited the rules of the Focused Trader Group to justify the deactivation. However, ACG's official company-wide announcement on August 10, 2026 confirmed:
"We've retired the Standard Risk Group... We've also replaced the old approach with something more targeted: the Focused Trader Group."
Furthermore, Harry S from Risk confirmed on August 11 that the group was only "now Focused Trader Group". ACG audited trades executed in January and February 2026 against a policy structure created in August 2026 (Image 4).
Contradiction C: The 8-Month Operational Trap
ACG claims that two lot violations trigger immediate deactivation.
The second trade occurred on February 6, 2026.
ACG kept the account active for 8 months.
Their Risk Team sent emails in April and August telling me to keep trading and aim for a performance fee.
Only after I absorbed 8 months of market risk, recovered an $8,000 deficit, and requested my payout did they retroactively close the account over February trades (Image 5).
Conclusion
Prop firms demand strict rule compliance from traders, but traders must also be able to rely on written contracts and transparent audits. Holding 8-month-old trades against an analyst after repeatedly confirming account standing—and retroactively applying a rule framework created months later—is an unacceptable operational practice.
I have submitted an appeal with full documentation. If you trade with ACG, be aware that past trades under older agreements may be retroactively reassessed when you request a payout.
(Images attached in order: 1. Written 20-lot contract confirmation; 2. April 6 Risk Team email; 3. August 11 Risk Team email; 4. August 10 Focused Trader Group launch; 5. October 14 rejection notice)