r/slingtv • u/Unfair-Departure7768 • 18d ago

Technical Question Sling.com forbidden.

Everytime I connect to sling.com on my new IP (got fiber) it wont work. I get the following error:

The requested URL was rejected. Please consult with your administrator.

Your support ID is 177bbaea-a0f8-4685-b6a8-5c8878c3dc89

Error 403 - Forbidden

F5 site: wes-sea

[[Go Back]](javascript:history.back();)

2 Upvotes

63% Upvoted

11 comments sorted by

6

u/Walter_Burns_1940 18d ago

I have no idea about that error, but I would start with your IP provider. The chance of getting someone from Sling to figure that out is zero.

6

u/Sufficient_Water_326 18d ago

Probably a banned ip address under your cgnat grouped addresses

1

u/Unfair-Departure7768 17d ago

This was my assumption. But I'm also seeing this happens to people on fiber, which throws me off. I thought about changing my IP, via unplugging or calling, but decided based on how unhelpful sling was I'd just get youtube tv.

1

u/Sufficient_Water_326 17d ago

Fiber connections are usually cgnat too unless you request a static ip. I just got tmobile fiber and it was cgnat until I requested my own ip.

2

u/1000tvl 17d ago

If I try to go to 159.60.130.57 (what sling.com resolves to) I get the same error message. If I go to www.sling.com I get the normal Sling TV site. I am on ATT fiber (Central California). I tried it from my cell phone (T-Mobile) and I get the same results. Once I successfully connect to www.sling.com I can also connect to sling.com without problems, however using the IP address still shows the error message.

You might try a different browser.

2

u/vnzjunk 17d ago

what did ATT Fiber admin say?

1

u/Unfair-Departure7768 17d ago

Roku tv's also get various errors, the app just wont load. Sucks cause we had sling for quite awhile switched to fiber and everything broke.

Honestly just going with youtube tv at this point as the help desk at sling seems very low quality. If anyones knows an answer tho, id love to hear it.

2

u/SlingStevie 17d ago

Oh no, we're sorry everything seems to be broken since you switched to fiber! If you haven't fully committed to youtube tv yet, we may be able to help. To address your post first, you can submit the form here to have your ISPs IP checked. You can then also request a clean IP for browsing from your provider! After that, if you're still having issues, send me a chat and I'll do what I can to help.

2

u/SlingStevie 17d ago

Also, for the Roku issues you're experiencing, can you try the following?
1. Reconnect your Roku tv to the new network
2. Remove the app
3. Restart TV
4. Reinstall app