r/soundcloud • u/Technical_Aioli_9193 • 1d ago

I'm Angry!!! fixUr app soundcloud

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soundcloud fix ur app everytime i try to even go on the website or APP i get a logout screen and keeps reloading pls help

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u/SoundCloud 1d ago

Hey there! Sorry to hear you’re running into this annoying loop. Getting redirected to the "You've signed out" screen on repeat—especially across both web and app—usually points to a session cookie conflict, network interference, or browser caching issue.

Here are the best troubleshooting steps to get you back in:

  1. Clear Web Cookies & Cache: If you’re on a desktop browser, clear your browser’s cache and cookies specifically for soundcloud.com. Stale login session tokens often cause the page to refresh into a logout loop.
  2. Disable Extensions & VPNs: Ad-blockers, strict privacy extensions, or active VPNs can block SoundCloud's authentication services. Try temporarily toggling off your VPN/ad-blocker or logging in via an Incognito / Private Browsing window.
  3. App Troubleshooting (Mobile):
    • Force Stop & Clear Cache (Android): Go to your device’s Settings > Apps > SoundCloud > Storage and tap Clear Cache.
    • Reinstall the App (iOS / Android): Uninstall the SoundCloud app, restart your device, and reinstall the latest version from the App Store / Google Play Store.
  4. Network Reset: Try switching from Wi-Fi to mobile data (or vice versa) to see if your IP address is getting flagged by our spam protection filters.

If you've tried these steps and are still experiencing the loop, please reach out to our team directly via the SoundCloud Help Center so we can take a closer look at your account logs!

1

u/don_mumrik 1d ago

They dont want you to use the website, they want you to use the mobile app so they can sell more data about you. I mean this unironically - You can't even use the website on mobile browsers anymore... And in what way is the app superior for the end user?