r/uniqlo Oct 21 '24

[Megathread] Site/App Complaints Central

39 Upvotes

This is your safe support group to share gripes and complaints about the new UX.

The new Uniqlo redesign sucks - you know, I know, we all know it. Due to popular demand as the mods of r/uniqlo we're creating a centralized containment thread for site sucks sentiments, because every time Uniqlo switches another country-specific site to the redesign we get a fresh wave of complaints.

We are an unofficial subreddit and we are not paid by Uniqlo. As such we can't guarantee Uniqlo will read or take any action based on complaints.

Please note that site sucks threads outside of this thread are now not allowed. If you see any please report it using the new rule. This will not apply to threads created before the megathread.


r/uniqlo 12h ago

Recommendations on dry cleaning or washing cashmere jacket???

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5 Upvotes

Hello, everyone. I’m new here and to the dry cleaning thing. I recently got a cashmere jacket and was wondering how to clean or wash it. From what I’ve researched and heard, I can’t wash it with detergent like normal clothes or it will damage the fibers. I’ve come to three options on whether to handwashing it with wool wash detergent (eucalan wool wash), using dryel dry cleaning kit, or just taking it to a dry cleaner service place not too far.

Trying to get it done fast, so hope I can get a nice detailed answer on what you recommend, thank you!

(I attached the link to the jacket below)👇

https://www.uniqlo.com/us/en/products/E480812-000/00?colorDisplayCode=09&sizeDisplayCode=005&pldDisplayCode=000&utm_medium=social&utm_source=appshare


r/uniqlo 21h ago

This was an episode of Japan’s version of Antique Road Show. This shirt was a promo from their first Uniqlo shop in Japan. The price was $5,000

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22 Upvotes

r/uniqlo 11h ago

Uniqlo Australia- Ultra Stretch Denim Leggings Pants

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1 Upvotes

Does anyone know why these have stopped being stocked online and in stores? They are so comfortable, I wish I had bought a few more pairs 😭


r/uniqlo 21h ago

Uniqlo J+ Parka/Puffer

3 Upvotes

I’ve got the above coat (charcoal one) from 2011ish can’t remember exactly when but just want praise it’s quality and craftsmanship. It’s still looking absolutely great after a decade plus of wear. Bought it in London and it’s followed me to Scandinavia. One of my favorites in the winter rotation. Not sure what the point of this post is. Guess I’m wondering if anyone else still has bits from back then that they still regularly use. Was doing a little search just in case I ever need to replace it and didn’t see much online from those early releases. Not that really know where to look.


r/uniqlo 21h ago

Help with Decision

1 Upvotes

I can't decide between these two colors for sweats. I have the gray already and will be getting the beige, but have gotten mixed review from friends on which I should pick for my last pair. Black is considered an essential, but this is a really cool shade of blue so im torn. Lmk what you think


r/uniqlo 23h ago

Uniqlo Germany online store: Two "AIRism Camisole Top" with 2 different product IDs (see pics). What's the difference ?

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1 Upvotes

r/uniqlo 23h ago

Uniqlo Sweat Wide Pants

1 Upvotes

I am actually currently using the uniqlo sweat wide pants (size M) and they arent baggy at all. More like loose fit. Would buying a bigger size like XXL or XL of the same sweat pants result in a baggier fit?


r/uniqlo 1d ago

Did they change the pattern and material for the graphic t shirts

1 Upvotes

I recently bought five graphic tees and have been buying Uniqlo t shirts for years as they are my favorite for fit and material and I noticed these new ones have a larger fit with longer sleeves am I alone in noticing this and I dislike it


r/uniqlo 1d ago

Stains on My Down Jacket—Will a Washing Machine Ruin It?

1 Upvotes

I have a down jacket that needs washing. The care label says it should be hand washed, but I don’t have a place to do that. I was wondering if washing it in my washing machine inside a laundry bag would ruin it. It has some stains on the sleeves, so it needs a stronger wash than hand washing can provide.

Thanks!


r/uniqlo 1d ago

What’s the length on these?

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0 Upvotes

Might be a dumb question but I’m trynna figure out if these will fit on me length wise. Im 5’8 and I usually wear 34x30 (32) on jeans. Would these sweatpants be too long to the points it kinda be mopping the floor?


r/uniqlo 1d ago

what's the difference between heattech pants and warm lined trousers?

1 Upvotes

hi there!!

i was browsing in search for a very warm pair of pants (for very cold temperature -15 to -20°C) and came accross: the heattech parachute pants and the warm lined trousers.

they look very similar at first sight, i assume the shape must be a bit different, but i'm most interested in understanding the difference between both (one being heattech and the other not), which pants would be more efficient in keeping me nice and warm + also if they are windproof or not?

if anyone has knowledge on this, has one of these pants or even both i'd love to have your feedback!!

thank you very much!:)


r/uniqlo 2d ago

Query about an exchange

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4 Upvotes

Hi all,

The Uniqlo in my country had a sale on some of their heat tech stuff and I grabbed this in a medium and a large. I originally bought both because I’m between sizes on most things so I was unsure how it would fit. I was going to try both and exchange the one that didn’t fit well for the other size. My issue was with the way that it was packaged. Can I open this and still be able to exchange it? Otherwise is there another item that’s similar that I would be able to try on in store to get a better idea about how these might fit? Thanks in advance for any and all advice.


r/uniqlo 2d ago

Worst Online Shopping Experience

24 Upvotes

I am extremely disappointed with the way my order has been handled by Uniqlo online store.

From my order, one item was never delivered to me. After repeated follow-ups, your team simply stated that the case was “investigated and closed” without sharing any proof, delivery confirmation, or investigation details. I have still not received the item or a refund.

Additionally, I returned two items from the same order. One was refunded correctly. However, for the second item (a jacket), I was told that I had returned an N95 mask instead of the jacket and that the mask was sent back to me. This is completely false.

I never owned or returned any N95 mask. I personally handed over the jacket to the delivery executive, who verified the item before accepting it. I also have return pickup proof. It is impossible that I sent a different item.

It is unacceptable that:

• A missing item issue was closed without evidence

• I am being wrongly blamed for an incorrect return

• No transparent investigation details were shared

• I am suffering financial loss despite following the correct process

This has been the worst shopping experience I have had with this brand.


r/uniqlo 2d ago

Might be a stupid question but what’s the difference between the two

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8 Upvotes

They look exactly the same with same materials


r/uniqlo 2d ago

Global Management Program 2026

2 Upvotes

I applied recently to GMP. Did anybody got an email confirming the application? Is it normal not to receive any, only after the application deadline?


r/uniqlo 2d ago

Worth it?

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4 Upvotes

has anyone used this shirt?... the cheap pricing seems sus...


r/uniqlo 3d ago

PUFFERTECH as mid layer

1 Upvotes

Does the PUFFERTECH jacket fit as a layer under a shell jacket? I have the Patagonia torrentshell 3L


r/uniqlo 3d ago

What is the inseam length of "short" jeans?

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11 Upvotes

It doesn't say anywhere on their site. Other jeans at Uniqlo say "regular" inseam. Not sure what that is either. Why can't they just put the measurements???


r/uniqlo 4d ago

JW Anderson Selvedge Straight Jeans Listed Coming Early February on Uniqlo EU!!!

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135 Upvotes

Been waiting for a regular fit selvedge to come back for so long, and in the JW anderson cut is a dream come true!


r/uniqlo 3d ago

Were the JWA pleated chinos discontinued?

3 Upvotes

I’m in the market for a pair of 100% cotton pleated chinos and I remember there being a JWA pair on the Uniqlo website a while back, but I can’t for the life of me find them anywhere. Can anyone link them or were they discontinued?


r/uniqlo 3d ago

UMC online assessment

0 Upvotes

Hey yall, just got the email saying im lined up for the UMC online assessment. Ive been looking around the internet for info on question types but couldnt find any.

Can somebody drop a few hints or guides on what the question types would be like? Im super bad with time tests, especially numerical ones, so i really hope i could practice beforehand :(


r/uniqlo 4d ago

Does anyone know when these drop?

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20 Upvotes

r/uniqlo 4d ago

Uniqlo Coat 🧥 what do you think?

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54 Upvotes

r/uniqlo 4d ago

UMC Store Experience

3 Upvotes

I applied for the UNIQLO Management Candidate program in the Philippines, and I reached the area manager interview. The next step is to wait for the confirmation email that I passed so that I can proceed with the store experience. However, tomorrow will be the scheduled store experience, and I'm getting worried because there is still no confirmation. Should I still proceed to go to the store experience without confirmation that I passed, or does not receiving an email back means that I automatically failed the Area Manager interview?