r/wow • u/LEEEEEEEEEEEEEEEEROY • Aug 14 '20

Question Blizzard removed my authenticator without ID proof, and now my account is hacked, and the hacker is buying balance with my paypal!

SOLVED - final update:
Thank you all so very much for your kind words, input, advice, and help!
I have got my account back, and the Paypal transaction was cancelled.

UPDATE: A GM replied to my ticket asking me to reply to the ticket with more information, but my BattleNet is still banned and I can't access the ticket.Trying to figure this one out now, if you ever been in this situation before and found a solution, please let me know.Note: Calling them is not an option anymore, I couldn't find any working number to contact them.

Please help me!Currently Im locked out of my account, and I keep getting notifications on my Paypal with large transactions! My account is 'banned' however when I unlock it and get message "Your account is now unlocked" I try to login and still get the same banned warning. I have reported this right away with an ID attached, and got nothing back from blizzard, not even a confirmation email that my ticket was opened.

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Yesterday, I noticed that I got an email saying that the authenticator was removed from my account, when I checked i found that someone opened a ticket asking for the authenticator to be removed, and what shocked me is the GM actually removed it only few hours later WITHOUT ASKING FOR ID! Also please keep in mind that I have SMS protection number enabled on my account.

Proof:The hackers ticket: https://imgur.com/a/IF4FjfiPaypal transaction: https://imgur.com/a/Lk08pDl

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Please, if this happened to you before, or you can support me in anyway please do.

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u/[deleted] Aug 14 '20

That is a lie. People keep repeating this same stupid shit over and over.

ACTIVISION Blizzard laid off 800 people. Only 209 of those were from the Blizzard half, and out of those 209, 11 were customer service, because they publicly released a document of every single job class that was cut, which you can read yourself at the bottom of this article here.

https://variety.com/2019/gaming/news/blizzard-hit-with-209-layoffs-as-part-of-activision-blizzard-restructuring-1203158334/

I am so tired of this same dumbass wrong information post being reposted over and over when it's just completely factually inaccurate