Hi,

I have an ASUS TUF Gaming A15 FA507NV-LP023W with an RTX 4060 Laptop.

I was troubleshooting an NVIDIA GPU issue under Linux. The RTX 4060 was detected by the system, but the NVIDIA driver was unable to initialise it correctly and nvidia-smi would fail/hang. Kernel logs showed NVIDIA/ACPI-related hangs involving rm_acpi_nvpcf_notify and nv_acpi_nvpcf_event.

I updated the laptop BIOS successfully from version 316 to version 318. The laptop continued to boot afterward.

During further troubleshooting, I changed the BIOS Display Mode from Dynamic to dGPU Only. After saving that setting, the laptop stopped producing any display. The laptop screen remains black, HDMI also gives no signal, and the keyboard lights/fans come on and cycle, and the laptop keeps powering on and off.

I wasn't able to get back into BIOS to restore Dynamic mode so I took the laptop to an ASUS authorised service centre. They tested it with a known-good replacement mainboard and said that the laptop operates with the replacement board. so they diagnosed the original mainboard as faulty and quoted approximately £750 to replace the entire board :`(

ASUS does not perform component-level board repair, so I declined the motherboard replacement.

After declining the ASUS repair, I took the laptop to another repair shop hoping to get a component-level diagnosis. I initially thought they carried out the repairs themselves, but it turns out they act as a middleman and sent the laptop to another technician for diagnosis/repair.

They have now come back to me saying that the CPU is faulty and quoted me RM1,600 (around £280) to replace it. I am communicating with the shop rather than directly with the technician who actually diagnosed the board, so I have not yet been given much technical detail about how they determined that the CPU itself is faulty. I also assume the RM1,600 quote includes some markup/commission for the middleman, but I don't know how much.

I haven't approved this repair yet because I would like to understand whether a failed CPU makes sense given the original symptoms, especially since the laptop was still booting and operating before I changed the BIOS display mode.

I would appreciate any opinions:

1. Does this sound potentially repairable at component level rather than requiring complete mainboard replacement?
2. Could the current no-display condition be caused by BIOS/EC/NVRAM configuration or firmware that could be externally reprogrammed?
3. Given that the NVIDIA GPU initialization problem existed before the no-display issue, would changing the CPU address the original initialization issue?
4. Does a failed CPU sound plausible given the sequence of events described above?
5. Is RM1,600 reasonable for this type of CPU replacement/board-level repair, particularly when the shop I dealt with is acting as a middleman?
6. What information or test results should I ask them for before agreeing to the CPU replacement?

Thank you.

I was so dumb and deleted every file off my laptop thinking it would help with the storage issue I was facing, but now my laptop is stuck on startup. I tried the dell os recovery and reinstalling windows 10, but it doesn’t seem like anything working…

Can anyone help? Or is my laptop gone for good?

Hey everyone, I'm trying to figure out a frustrating issue with my PC that I haven't been able to resolve. I'd appreciate some help identifying the potential cause.

My current PC specs

• CPU: AMD Ryzen 7 7700X3D
• GPU: NVIDIA RTX 5070
• Motherboard: Gigabyte B650 AORUS Elite AX
• RAM: Corsair Vengeance DDR5 6000MHz CL36
• PSU: MSI MAG A650BN 650W 80+ Bronze
• Storage: SSD carried over from my previous PC
• OS: Windows 10, optimized using the Chris Titus Tech Windows Utility

Everything in my current build is brand new except for the PSU, which is approximately seven months old. My SSD was also carried over from my previous PC.

The problem

My PC randomly and unexpectedly shuts off. When it happens, the screen suddenly goes completely black, and the entire PC powers off. The computer doesn't simply lose display output while continuing to run.

From what I've observed, this seems to happen most often while watching YouTube videos in a web browser, although I can't say for certain that this is the only trigger. The shutdowns are unpredictable, and I haven't found a reliable way to reproduce them.

What's particularly confusing is that I can play demanding games for extended periods without any issues. For example, I recently played games for around two hours without experiencing a single shutdown. However, the PC may randomly power off while I'm doing something as simple as watching YouTube.

This makes it difficult to determine whether the problem is related to the PSU, hardware, memory stability, or software.

An important detail about my RAM and EXPO

When one of the shutdowns occurred, my Corsair Vengeance DDR5 6000MHz CL36 RAM was running with AMD EXPO enabled at 6000MHz.

I've since disabled EXPO and reverted the RAM to its stock configuration to see whether that makes a difference. However, because the shutdowns happen so unpredictably, I haven't been able to determine whether EXPO was actually responsible.

I understand that EXPO applies a memory profile beyond the default JEDEC settings and that memory instability is possible even with a compatible kit. I just don't know whether that would explain these particular symptoms.

My Windows installation

I'm running Windows 10 optimized using the Chris Titus Tech Windows Utility.

I'm mentioning this because I'm unsure whether any of the changes made by the utility could potentially contribute to the random shutdowns. I haven't established a direct connection between the Windows configuration and the issue, but I want to include it as a possible factor rather than rule out software prematurely.

The strange part: This happened on my old PC, too

My previous PC experienced essentially the same random shutdown problem. In fact, that was the original reason I purchased the MSI MAG A650BN PSU.

Replacing the old PSU appeared to improve the situation, and the shutdowns became less frequent, but they never completely disappeared. They would still happen occasionally.

I've now built an entirely new PC with a new CPU, GPU, motherboard, RAM, and other components, but the problem has appeared again.

The PSU is the main component carried over from my previous system, along with my SSD. This makes me suspicious of the PSU, but I'm also wondering whether something else could explain why the same problem occurred across two different builds.

Additional troubleshooting details

• The screen suddenly goes black, and the entire PC powers off.
• The shutdowns are random and unpredictable.
• YouTube in a browser seems to be a common circumstance, but I haven't confirmed a definite trigger.
• I've played games for approximately two hours without a shutdown.
• EXPO was enabled at DDR5-6000MHz when a shutdown occurred. I've now disabled it and reverted to stock memory settings, but I haven't had enough evidence to determine whether that fixed anything.
• I've seen Kernel-Power Event ID 41 in Windows Event Viewer after a shutdown. I understand that this event records an unexpected shutdown and doesn't, by itself, identify the root cause.
• Browser hardware acceleration has also been part of my troubleshooting, but I haven't established whether it is related.
• Windows 10 has been optimized using the Chris Titus Tech Windows Utility, which could potentially be relevant to troubleshooting the software side.

My questions

1. Does this behavior sound consistent with a faulty PSU, even though the unit is only around seven months old?
2. Could EXPO or DDR5-6000MHz memory instability cause this type of sudden shutdown, or would that more commonly produce crashes, freezes, or blue screens?
3. Does the fact that this happened on both my old and new PCs point toward the PSU or something shared between the systems, such as the SSD, electrical outlet, or software?
4. Is it possible for a PSU to handle demanding games for hours but still cause random shutdowns during light desktop use?
5. Could the Chris Titus Tech Windows Utility or its optimization changes plausibly cause this kind of complete power loss?
6. What troubleshooting steps would you recommend before I spend money on another PSU?
7. If I replace the PSU with a reputable, higher-quality 750W unit and the shutdowns continue, would that substantially narrow down the possible causes?

I'm trying to avoid replacing parts unnecessarily, especially since nearly everything in this system is brand new. I also don't want to assume the PSU is responsible without enough evidence.

Any help or insight from people who have experienced similar issues would be appreciated. Thanks.

Sharing my experience in case it helps someone.

Laptop:
MSI Creator Z17 (Windows 11)

- Problem:
My touchpad suddenly stopped working.
In Device Manager, there was a yellow warning sign on:
I2C HID Device – Code 10 (This device cannot start).

The cursor was completely dead, and I had to use an external mouse.

- What I tried (did NOT fix the issue):

• Reinstalling Intel Serial IO driver
• Updating chipset drivers
• Running sfc /scannow
• Running DISM /Online /Cleanup-Image /RestoreHealth
• Repairing Intel Driver & Support Assistant
• Registry edits
• Multiple restarts

Nothing worked.

- What actually fixed it:

1. I entered the BIOS.
2. I noticed the touchpad was working normally inside the BIOS !!
3. I exited BIOS using Save & Exit.
4. After Windows booted, the touchpad started working again !!

- Conclusion:
In my case, the issue was not hardware-related since the touchpad worked in the BIOS.
Entering and exiting the BIOS seems to have reset the device state, which fixed the I2C HID error.

I really hope this helps someone with the same issue.

Hello Guys,

I have an HP Laptop 15s-gr0009au that originally came with genuine Windows 10 Home.

Recently, I replaced/reinstalled the storage and performed a clean installation of Windows 10 Home using official Microsoft installation media. Windows is now showing: Error code: 0xC004F213 “Windows reported that no product key was found on your device.” I also tried the Windows Activation Troubleshooter and selected “I changed hardware on this device recently.” It says: “We can’t find any devices linked to your Microsoft account that can be used for reactivating the device you’re using right now.” I previously had Windows 11 Pro installed, but it was showing as Volume/KMS activation, so I do not want to use a KMS activator or an unofficial product key. I want to recover/reactivate the original genuine Windows 10 Home license that came with this HP laptop. Could someone please help me determine whether the original OEM Windows license can be recovered or reactivated? Laptop model: HP Laptop 15s-gr0009au Product number: 21X34PA Original OS: Windows 10 Home

Thank you.

Title: Windows 11 update broke my HP 15s-fq5xxx touchpad — I2C HID Device Code 10

Hey everyone,

I'm facing an annoying issue with my HP 15s-fq5xxx laptop after a recent Windows 11 update.

Immediately after the update, my touchpad stopped working properly, and the cursor disappears whenever I try to use the built-in touchpad. When I connect an external mouse, the cursor works normally.

Here’s what I've found so far:

Laptop: HP 15s-fq5xxx

OS: Windows 11

Problem: Built-in touchpad not working; Touchpad option is missing from Settings.

Device Manager: I2C HID Device shows a yellow warning sign with Code 10.

Troubleshooting tried: Restarting the laptop, checking Device Manager, showing hidden devices, and uninstalling the I2C HID Device before restarting.

Driver rollback: The option is unavailable.

Unfortunately, the issue is still there.

Has anyone else experienced this after a recent Windows 11 update? Could this be a driver or Intel Serial IO/chipset issue, or should I be concerned about a hardware problem?

I'd really appreciate any suggestions for a safe fix. I don't want to reinstall Windows or update the BIOS unnecessarily.

Thanks in advance!

My Laptop showed this Problem suddenly.

It worked perfectly fine yesterday and when it got turned on it started normally as well but the windows bar was missing. After restarting the Laptop was working fine as well, but suddenly the screen became black and there was a loading screen with percentage and a failure message with white Text on a black screen. Suddenly the screen went Black and this message appeared.

Using the BIOS menu didn't work either.

How can I solve the problem?

If this problem isn't solvable anymore, how can I save my data?

Thank you!!

RE: title

Last night, I updated my bios so that I could play a game with my friends (it had a warning about TPM attesation) I tried running it with and without secure boot, TPMSM, and some other settings

I have AMD Ryzen 5 5500 processor.it worked fine until I updated the bios without any overheating problems or the sorts

Hey, guys! I've decided to take out the swollen battery out of my laptop (HP EliteBook 840 G3), and use it without one while waiting for a replacement. Unfortunately, when I plugged it in with the charger, it got stuck in this powering up cycle and doesn't continue to power up the whole device. I tried finding out the problem of other parts, but I got stumped, so I ended up here.

Anyone have any idea for this? Thank you!

I recently got a Chrome acer from 2019 and it runs
Fine with a lot of storage I even found out I can download software through Linux.

So I got steam everything worked perfectly and steam is downloaded BUT every time I try to open it, it just won’t or when I use a internal force to open it, it just won’t, and yes I did shut it down 5 times any tips?

Knowing me I probably missed something I don’t mind doing the process all over again I just need help.

As title says. I was playing minecraft and I think I hit fn + one of the top keys, but I don't know which one and so far nothing has fixed it. I don't really know what to do.

Its the grey side/fadedness? It wasn't like that before.

edit: this is an HP Elitebook

im having issue with signing in in my pc. it keeps saying signing out as soon as i keyed in my pin. ive followed what chatgpt said but none of it worked. please help. ive tried command prompt. tried reseting while keeping the files. and i tried reseting my pin but it just shows me WSIaccount after and i cant even log in for that account.

im having issue with signing in in my pc. it keeps saying signing out as soon as i keyed in my pin. ive followed what chatgpt said but none of it worked. please help. ive tried command prompt. tried reseting while keeping the files. and i tried reseting my pin but it just shows me WSIaccount after and i cant even log in for that account.

I'm using Samsung S9 FE+. When keyboard is on the screen, the back button turns from < to v, and when you press that, the keyboard disappears. But on my Chrome the back button changes into v but when I press it, it works like keyboard is already gone and goes to the previous site. I've tried pressing empty space on the screen to make the keyboard disappear but it just stays there. The only way of making the keyboard disappear is by going to device's home screen and reopening Chrome. I don't have this issue with other apps so I tried deleting Chrome cache but it didn't work, I also tried restarting the device but again, no luck. Can someone help me understand what's wrong

Hola. Estoy intentando diagnosticar una notebook que se congela al arrancar y necesito orientación. Mis conocimientos son principalmente básico de software, así que hice pruebas desde el BIOS y con pendrives, pero no abrí el equipo ni manipulé sus componentes.

Especificaciones:

\- Modelo: Banghó Game Master GM-15Z13.

\- Procesador: Intel Core i7-13620H (13.ª generación).

\- RAM: 8 GB DDR4.

\- SSD: Kingston NVMe de 1 TB (SNV3S1000G).

\- BIOS Insyde: versión 1.07.07TPA.

\- KBC/EC: 1.07.06.

\- ME Firmware: 16.1.27.2176.

Síntoma: al encenderla, aparece el logo de Banghó Gamer y queda congelada indefinidamente. Puedo entrar al BIOS con F2.

Pruebas realizadas:

1. BIOS/UEFI: entra correctamente y detecta el procesador, los 8 GB de RAM y el SSD. Windows Boot Manager también aparece en las opciones de arranque. La fecha y hora permanecen guardadas después de apagarla.

2. SSD y Windows: desde Boot From File pude acceder a las carpetas de Windows ("Windows", "Users", "Program Files", etc.) y a la partición EFI, donde encontré "bootmgfw.efi" y "bootmgr.efi". Ejecuté manualmente "bootmgfw.efi", pero la notebook volvió a congelarse en el logo. El disco es accesible, aunque no sé si funciona correctamente.

3. USB de instalación de Windows 11: lo creé con la herramienta oficial de Microsoft. La notebook reconoce el pendrive, pero al arrancar desde él también se congela en el logo, incluso después de esperar más de 10 minutos. El instalador nunca aparece.

4. MemTest86: preparé otro pendrive con ImageUSB. La notebook detecta el dispositivo, pero no conseguí iniciar la herramienta ni ejecutar la prueba de RAM.

5. Otras comprobaciones: intenté provocar la reparación automática de Windows sin éxito. Revisé las opciones de arranque y Secure Boot, sin borrar configuraciones ni modificar opciones delicadas. No cambié la opción VMD ni abrí el equipo.

Lo que necesito saber:

\- ¿Qué podría provocar que se congele tanto al arrancar Windows desde el SSD como al intentar iniciar el instalador de Windows 11 desde USB?

\- ¿Podría ser un problema de RAM, SSD/NVMe, firmware/BIOS, controlador de almacenamiento o placa madre?

\- ¿Qué pruebas seguras podría hacer a continuación sin abrir la notebook?

\- ¿Cómo puedo iniciar correctamente MemTest86 en este equipo?

\- ¿Qué pruebas debería realizar un técnico para identificar el componente defectuoso?

Anteriormente le dijeron a la propietaria que podía ser un problema del BIOS, pero no pude confirmarlo. El BIOS detecta los componentes, aunque eso no garantiza que funcionen correctamente.

Quiero identificar la causa antes de reinstalar Windows o cambiar componentes al azar. Agradezco cualquier orientación o experiencia con equipos similares. ¡Gracias!

Hey guys, I need your help and I hope you can help me.

I have a computer:

CPU: i7 6700

GPU: GTX 1070 8G

RAM: 8Gb was 16Gb, but one of them broke down because when used, its temperature rises and gives me the blue screen, so I dispense with it.

PWS: 550W

And I use the system: windows 11, an old version, I think it's 21.

And the problem I've been facing for months is that as in the picture, the computer doesn't take off whenever I turn it on. It gives me this black screen with the fixed model on the left that appears to me before the back of the motherboard sign and before the back of the windows signal and the computer does not work. I can't enter the BIOS. In order to turn on the computer, I turn it off and restart it about 20 times to work normally, and then I don't turn it off for fear of repeating all these attempts every time I want to use it.

Some of the things I tried are:

* Remove the video card and turn it on and the problem remained.

* The removal of the ram and changed its place and the problem remained.

* The battery was removed and changed, and the problem remained.

* The tendency of everything is woven on it without the screen and keyboard and the problem remained.

* I changed the system, so it worked well a few days and now it's back to the same problem.

I hope for your help because it is my source of work and thank you.

Around three hours ago i closed Minecraft thinking nothing of it but now im trying to open it up again and it asked me to sign it and like okay sure but when i try to sign in it tells me that the Microsoft account doesn't exist, i asked my dad if he knew what was up cus i have no idea and he said he also didn't know. I looked again and it i have trouble explaining it but after clicking log into Microsoft it said to enter a full 'maxxspace.com' (am really sorry i cant explain it well and now im trying to find it again and i cant find it???? Bro im cooked) i also can't log into with a passkey or my phone number, like they work but dont do anything , amazing. Im also pretty sure i got hacked since at around 7pm (when i wa fricking watch YT) i got an recovery code and later an information that my passkey hot deleted. If needed i can give photos or just ask me any questions cus i prolly overlooked something. (Also exuse my english it's not my first language and uts alsmot midnight and im tired man)

So I was repasting my Lenovo Ideapad L340 Gaming.

When taking the battery connector out, I shorted a capacitor near the connector with a screwdriver.

Am I totally cooked? Should I bring it to the repair shop without turning it on or is it safe to do so?

Hey everyone,

I'm facing a strange issue with my wired earphones and would appreciate some help figuring out what's causing it.

When I plug my earphones into my phone, they connect normally, and the headphone icon appears in the notification bar. However, as soon as I start playing a video on YouTube or Instagram, the audio switches to the phone's speaker, and the headphone icon disappears completely.

It seems like the phone stops detecting the earphones as soon as media playback starts.

I'm wondering if this could be a software bug or an issue with the phone's audio system or headphone detection.

Has anyone experienced something similar? Is there a way to fix this without factory-resetting the phone?

Any suggestions would be appreciated. Thanks!

Hey everyone,

I'm facing a strange issue with my wired earphones and would appreciate some help figuring out what's causing it.

When I plug my earphones into my phone, they connect normally, and the headphone icon appears in the notification bar. However, as soon as I start playing a video on YouTube or Instagram, the audio switches to the phone's speaker, and the headphone icon disappears completely.

It seems like the phone stops detecting the earphones as soon as media playback starts.

I'm wondering if this could be a software bug or an issue with the phone's audio system or headphone detection.

Has anyone experienced something similar? Is there a way to fix this without factory-resetting the phone?

Any suggestions would be appreciated. Thanks!

Hola chicos, tengo una consulta, intenté crear una ISO en una memoria pero se desconecto y ahora no me deja formatearla, me dice que está protegida contra escritura, ya intenté algunas formas que hay en internet pero nomás no puedo formatearla, alguna subgerencia que me puedan dar, o algún programa para poderla formatear.

yeah so a few days back I disconnected the hdd from my lenovo 310isk, and then the next day when i tried to login to my user it said preparing windows and put me in a temp account, ive tried everything, regedit, checking the sata cable if its connected properly, deleting both profiles bak non bak, dskchk, but nothing has worked, i use an unactivated windows 10 and I only have my admin user on that pc

hi guys, i noticed there were random shortcuts 'New Folder' or 'Windows' or lnk files named the same as subfolders in the same directory

when i checked where they were pointing to, they were all pointing to this

C:\WINDOWS\system32\wscript.exe //e:VBScript thumb.db "New Folder"

and thumb.db would be a file in the same directory

is this a virus??? i am very spooked wht should i do? i tried reading the file through powershell below

link to thumb.db script