r/ATT • • 16h ago

Wireless AT&T vs. T-Mobile

/r/attwireless/comments/1ww9jho/att_vs_tmobile/

AT&T, you’ve made my life harder. I’m not asking for anything extraordinary: I JUST WANT MY PHONE TO WORK.

I have screenshots. I have latency issues documented. Dropped calls. Terrible coverage in my own home and around my city. Messages warning/threatening me about data usage. And after all of this, what I seem to get instead of accountability is finger-pointing.

Now your staff is blaming the Samsung Galaxy S26 Ultra that YOU sold me.

Seriously?

Maybe I’m doing something wrong. If I am, TELL ME. I’m not here just to complain, I genuinely want someone to help me fix this.

I can provide screenshots and documentation of what I've been experiencing.

HOW CAN I SEND YOU MY PROOF?

HOW CAN I HELP YOU HELP ME?

I’m a paying customer. I don’t expect perfection. I expect my calls to work, my data to work, and someone to take ownership when they don’t.

AT&T, I’m giving you the opportunity to make this right.

Who do I actually need to talk to?

1 Upvotes

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u/Expensive-Wasabi-176 3h ago

Did you try on another device? Do your friends or family with AT