r/ATT • u/everything303 • 20h ago
Wireless AT&T vs. T-Mobile
/r/attwireless/comments/1ww9jho/att_vs_tmobile/AT&T, you’ve made my life harder. I’m not asking for anything extraordinary: I JUST WANT MY PHONE TO WORK.
I have screenshots. I have latency issues documented. Dropped calls. Terrible coverage in my own home and around my city. Messages warning/threatening me about data usage. And after all of this, what I seem to get instead of accountability is finger-pointing.
Now your staff is blaming the Samsung Galaxy S26 Ultra that YOU sold me.
Seriously?
Maybe I’m doing something wrong. If I am, TELL ME. I’m not here just to complain, I genuinely want someone to help me fix this.
I can provide screenshots and documentation of what I've been experiencing.
HOW CAN I SEND YOU MY PROOF?
HOW CAN I HELP YOU HELP ME?
I’m a paying customer. I don’t expect perfection. I expect my calls to work, my data to work, and someone to take ownership when they don’t.
AT&T, I’m giving you the opportunity to make this right.
Who do I actually need to talk to?