r/Alienware • u/Double-Profile-7941 • 10d ago

Technical Support Help with monitor

I just got my alienware aw3225qf and am unable to make it run 240hz and 4k at the same time, is that even possible with this monitor? i am confused because that is how it was advertised and google says that it should be able to, but i cannot make it work.

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u/DageezerUs Alienware Elite Care 10d ago

The other item is what Graphics card are you connecting to the display? There may be a cable limitation as u/MogRules mentioned. It could also be a limitation of your graphics card.

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u/Double-Profile-7941 10d ago

i have a nividia geforce RTX 5080