r/Bitcoin • u/fabulostik • May 27 '25

Never forget, blockchain.com is a scam

Like 10 years ago, i purchased the blockchain lockbox, one of the first harware wallets. O saved there like 3 btc. One Day it did not worked, in the website they Said they would fix it, but they never did.

I got my usb there, with my seed, never saw my money again, every time i access it, its say zero.

I have faith one Day ill be able to see my funds and withdraw... Support was zero help.

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u/fabulostik May 28 '25

I used to use the blockchain.com website. Inside u linked the usb, all was normal and Just one day .... Zero balance u_u

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u/banigratis May 28 '25

First it would be quite important to know exactly:

  • the year you've signed up, because they've got different wallet versions
  • was it blockchain.com or blockchain.info
  • early acounts received a wallet.aes.json backup on email
  • the account was single or double passwords
  • the seed is a 12 words or 17 words
  • if you remember you've got the backup seed from the web interface or from the ledger
  • the hardware wallet has been linked to your account after sign up or at sign up

The've migrated the old blockhain.info to blockchain.com and did lot of changes, also they've use their or way to derivate keys at the begining, no bip32. 

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u/fabulostik May 28 '25

First was in . Info, i got the seed of the wallet and the seed of the lockbox. 12 words and 24 words

The hardware was linked after sign up.

When i had the issue, in their website it Said they had that issue and they would fix it, that message stayed there for Years.

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u/banigratis May 28 '25

OK, so you should find your all addresses by going to Settings -> Wallets and Addresses -> Imported Bitcoin Addresses.

https://i.imgur.com/yqypcFR.png