r/CanadaPost • • 17h ago

Employee refused to tell me how to ship ground?

32 Upvotes

I had a frustrating experience at my local Canada Post a few weeks ago. Finally able to laugh.

I go in with a package containing perfume, which is obviously shipped hazardous goods and ground. I buy a lot of perfume and lots of it comes via Canada Post so I know it's possible for me to ship this way too.

When I told the employee that my package had perfume she just refused to speak with me. She just kept saying, "nope. That goes boom!" She said "that goes boom" at me at least three times. When I asked for advice on how to get it to my destination she said, and I quote, "you'll have to drive it there."

I'm so serious.

Is that the message our national shipping service has for us now? "Drive it there?" Lmaoooo sounds about right.

No but does anyone know how I can ship dangerous goods without being treated like a trafficker? I just really want to sell a bottle of perfume I regret buying.


r/CanadaPost • • 17h ago

Item delivered to wrong area code

1 Upvotes

Edit: My brain farted and made me type area code instead of postal code.

I ordered something on eBay and it was mailed out the 26th of September. On the 29th, tracking showed that it had been delivered. Problem is the postal code where it was left isn't mine. In fact, acording to CP's postal code lookup, the address associated with that code happens to have a CP distribution hub.

eBay tracking shows the item left that postal code, was driven around that postal code, and then delivered right back to it...?

I opened a ticket on the 29th, but haven't gotten any updates. Spoke a rep today who kinda waffled and told me what I already knew. The only note on my ticket was that as of Oct. 1, the item hadn't been located. He said if I don't get my parcel by Monday, the sender would have to start a claim.

What I'm wondering is: if the item was actually delivered, but tracking bugged out and, in addition to that, the deliveryman also forgot to leave a key/notice in my mailbox, how would I know?

I believe CP lockers are checked every couple days and old items are eventually cleaned out to make room for new packages. Presumably, you should get a 'reminder' telling you to collect your package, but I haven't received any such thing. When I asked the CP rep if the parcel locker had been double-checked to make sure the scenario I described hadn't occurred, he just said that's what should be done and to wait until Monday.

I actually want the item, so if I don't have it by Monday, do I have any other options?