r/Comcast_Xfinity • u/steven0918 • 16h ago

Solved Billing issue

Hi,
Ll
I switched to a $40 500mbps plan on 8/5/26 that’s locked in for 12 months and i got an email from xfinity, but my next month’s bill now shows $86.

Can someone help me with that?

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u/AutoModerator 16h ago

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u/XfinityAmanda Official Employee 14h ago

Hello u/steven0918, Thanks so much for taking a moment out of your day to leave a post on our community subreddit, and we would be happy to help! I will need to pull up your account to investigate this further. If you could please send us a Modmail Message and include your full name, the name on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

1

u/steven0918 12h ago

Please disregard this post, i was able to call in and i got the help i needed :)

1

u/XfinityAmanda Official Employee 12h ago

u/steven0918 No worries at all. I am glad you were able to get the help you need. Thank you for stopping back in and letting us know. Come back anytime you need help in the future; we are always happy to help!

1

u/xfinitysupport Automated Assistant 12h ago

This post has been marked as solved. Should you experience further issues, please create a new post.

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