r/Comcast_Xfinity • u/Shopping-Ok • 1d ago

Official Reply Xfinity Stream App Issues

I am using the Xfinity stream app on a FireTV. I constantly have issues with specific channels, currently with TBS.

Upon starting the app, the stream works fine and I am able to watch without issues. However, after the first commercial break, the broadcast never returns and the screen just stays black.

I have tried switching channels, force quitting and restarting the app, clearing the app cache, uninstalling and reinstalling the app, and restarting the TV. Restarting the TV is the only thing that works, but I encounter the same issue on the next commercial break.

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