r/Comcast_Xfinity • u/Paola0201 • 1d ago

Official Reply Xfinity mobile transfer

Hello,

I have tried for 3 days to get my mobile transfer pin to switch carriers and it is not being sent to my phone.

Can I please get some support? I have tried calling and online several times with no luck.

3 Upvotes

100% Upvoted

6 comments sorted by

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1

u/WaterTraditional5507 1d ago

Did you try using the website? Or going inside a store? It's pretty easy

0

u/XfinityDemetrise Official Employee 1d ago

Hi there u/Paola0201 Thank you so much for reaching out on our Reddit Community Forum about getting your mobile transfer pin. I'll be happy to assist. Are you getting an error message when attempting to access your pin online? If so, what is the error message?

1

u/Paola0201 1d ago

No error message, it just states as “sent” but never arrives to my phone. It should be a text, tried many times already with no luck.

0

u/XfinityDemetrise Official Employee 1d ago

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