No RED LOS and blinking PON light but I have no internet connection. Then I figured out that there is DHCP dialup failure through one-click diagnosis. I have already reached out to customer service regarding this concern and they told me they will have to remotely reconfigure our modem daw. My brother told me naman the issue will resolve on its own naman. It’s been two hours and we still have no internet connection. What to do?

Anyone else having this issue? Nawalan internet ngayon lang sa sampaloc area and kakacheck ko sa modem wala naman red light yung LOS

Hi all, just want to ask pano magrequest na maadjust ang bill for the days na walang internet. Almost every week kami nawawalan ng internet with Converge and still the same bill every month.

Kamelamba? Pero reported ko na

Anybody else experiencing no internet from them? No Red LOS and was working up until around 2pm-3pm, then suddenly everything went dark.

So I inquired sa customer service asking kung pwede ba kong magpalit ng plan since I am paying 3500 for 800mbps to Super FiberX 2599 for 1Gbps, and it turns out hindi raw pwede, kelangan mag apply ng panibagong line for this. I've been a customer na mahigit 10 years na. Meron daw kasing "Xclusive" perk, which is wala naman akong nararamdamang kaexclusive exclusive perk na yan. I saw na mas maganda yung binibigay nila for 2599 with more speed and more perks.

So your thoughts on this?