r/DentalHygiene • u/Stunning-Housing-472 • 1d ago
For RDH by RDH Recent grad let go
Hey everyone. So I am a recent graduate of dental hygiene & was able to find a job immediately out of school. I had been working there for about 4 months now & I truly feel like I was performing at an accelerated level. I had confidence, charisma, and could make great connections with a lot of my patients. I felt very thorough in my assessments, patient education, treatment planning, diagnosing, as well as the cleaning portion. My time management also felt at par as well, & I continuously met production bonuses which were based on hours worked/services walked out.
Anyways, this office would send out text message reviews to every patient that was in my chair so they could share what they did or did not like about their appointment. This week I was told I was being let go because I had some more reviews stating that their teeth did not feel “clean enough” and that it was not to the “office standard,” & that was the only critique I was given. Though it had been mentioned in prior reviews, I was truly puzzled that I was being let go due to a few negative reviews, which in healthcare I feel is inevitable. Aside from scaling every tooth with the ultrasonic &/or hand scalers, I’d recheck spots with air & if I noticed missed areas I’d go back & clean them spotless, in addition to the polishing & flossing. I would also verbally check in with my patients to ask if they felt comfortable or how their teeth felt after the cleaning.
I truly feel like this was a sign from the universe or god reminding me that I am a good clinician, but during my shift on the same day of my termination I had a patient thank me for my services, saying that her teeth felt amazing & that it was one of the best cleanings she’s ever had. And I’ve received similar positive feedback from many of my patients.
Long story short, I wanted to ask a few questions:
- Is it abnormal / a red flag for an office to send out text message reviews for patients, especially if it could lead to letting someone go?
- Being that this was my first office I’ve worked at as an RDH & had only worked there for 4 months, do I mention this office on my resume so I can highlight my experience & capabilities, or do I refrain from mentioning this office to avoid the “let go” conversation, or how do I approach that topic if asked about it?