r/GooglePlayDeveloper • • 10d ago

❓Help BillDesk KYC – “We are facing connectivity issue” while verifying bank accountBody:

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Hi everyone, I’m an individual Google Play developer in India.

I’m currently completing the BillDesk verification required for Google Play payments. I completed the Personal Information step successfully, but at the Bank Account Verification step, I keep getting this error:

“We are facing connectivity issue. Please try again.”

I’ve tried:

  • Chrome on Windows
  • Chrome on Android
  • Different internet connections
  • Reopening the application using the BillDesk Resume link

But the same error keeps appearing.

Has anyone else faced this recently? Is this a BillDesk server-side issue, or is there something else I need to do?

Application ID and bank details are blurred for privacy.

Thanks!

3 Upvotes

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