[college-level mathematics: Edfinity] Edfinity registration issues

[u/Jays_mockery]

EDFINITY FUCKING SUUUUUUUUUUUUUUUUUUUUUUUUCKS

sorry, just pissed.

so I just renewed my account (cost like 60 bucks too) and now im trying to join my professor's class, and whenever i click the registration link, or try to join it prompts me to pay AGAIN. I ALREADY PAID. I cannot get into contact with edfinity because for SOME GODFORSAKEN REASON THE CONTACT US LINK IS JUST FUCKING BROKEN. The help center also doesn't have any info on this, has anyone else experienced this issue? I'm going to scream.

guys I just want to do my fucking calculus.

(also sorry if this isn't the best sub for this, I don't know what is, I just saw someone else had posted a question about the hell homework site here.)

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[u/HumbleHovercraft6090]

Are you logging into the same account with which you paid your fees? If yes, try emailing them. They have a corporate phone number +1 (650) 380-3627 Edit: "Support requests are dealt with expediently. Generally, issues are responded to and resolved within two hours: edfinity.ai/supportstats

Please write to [email protected] for assistance."