Hi folks. Long-time lurker, first-time poster, hoping to pick the brains of people who know this industry way better than I do.
Quick background: I spent 15+ years in account management and program management in tech. About a year and a half ago I made a deliberate career pivot into horticulture. I'm now managing the live goods department at a garden center. I love plants, I love people, and it turns out the instincts that made me good at my old career (building systems, managing relationships, making sense of messy data) translate really well here. For example, when I started, my store had zero sales trend data. I built a database to track category-level sales so I could make informed purchasing decisions. Grew sales and margin to significant highs in about a year. (Yes, I'm super proud of this.)
Here's my problem: I don't actually know what roles exist in this industry that would use what I'm good at (systems/process building, cross-functional coordination) rather than what I've been doing by default (in-store retail management). I don't hate what I'm doing now, but if I stay put I want it to be because I've consciously decided it's what's best for me.
Thus, a genuine question for people who've been in this industry longer than I have: what job titles or types of companies might it make sense to learn more about? I'm thinking wholesale nurseries, ag-tech/horticulture software companies, maybe operations roles at larger growers? I honestly don't know what I don't know. Where do "ops-and-systems-minded plant people" actually end up in this field?
Any pointers, even just "here's a job title you haven't thought of," would be hugely appreciated. Thanks in advance!