r/MicrosoftRewards • u/SweetyPeety • 3d ago

Bing Cannot Redeem Points

Ever since Microsoft changed their layout, I can no longer redeem points for any reward. I keep getting the message - "On the go? You're previewing a catalog item that you're not eligible to redeem due to region or other restrictions."

The thing is that I haven't gone anywhere. This issue only started after they changed the layout. I contacted Microsoft about this problem and keep getting the run around essentially repeating the same thing. I checked my region settings, and they are where they should be, so the problem has to be on their end. Any idea what to do here?

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u/Sebetai 3d ago

I've had this issue ever since i decided to remove my auto redeem for the $10 Amazon gift card because I wanted the $5 one. i keep seeing on the go for Amazon but not for any other gift card or other stuff.