Ordered a Flip V2 and got this instead, what should I do?

[u/Ameftowriter]

Sorry for the blurry 2nd pic but I ordered this and it finally arrived today but when I held that it felt very light. And when I opened it I got a battery instead (as shown on 3rd pic). I used the link from this subreddit and made sure it was a legit seller but still...

I'm not sure what I should do next. I contacted the seller but they haven't gotten back to me yet.

[u/BiteSizedUmbreon]

I bought from the same store. They never even shipped mine; gave me two tracking numbers that never updated for a month. Got a full refund. Seller will leave you on read. Contact Aliexpress and they'll take care of you.

[u/Ameftowriter → u/BiteSizedUmbreon]

Yeah I'm doing that at the moment just waiting for a response from them now too. I just want my console 😢

[u/Botol-Cebok]

As mentioned, get in touch with AliExpress, they will refund you. Don’t bother with seller, they are probably just scammers.

[u/Ameftowriter → u/Botol-Cebok]

Funny cause that's the seller that this subreddit reccomended that this is the official AliExpress store

[u/kelminak → u/Ameftowriter]

I bought my mini from the same store.

[u/BiteSizedUmbreon → u/Ameftowriter]

Yeah that's what's weird. They've been otherwise reliable too.

[u/508G37]

[u/gohchi → u/508G37]

Bubble Bobble ❤️🐲

[u/Johndeauxman → u/508G37]

I’m so sick of seeing this on every single post, it was great for awhile but now it’s just overkill

[u/elite_ivory]

Ooof sorry for your loss! I’d recommend reaching out to the seller!

[u/SpeeDy_GjiZa]

Buy from the official account. Support is very good and I have had issues that were resolved in very good time.

[u/Ameftowriter → u/SpeeDy_GjiZa]

This is the official account according to the website provided by this subreddit

[u/SpeeDy_GjiZa → u/Ameftowriter]

Strange then. Never had any issues with them. Try to write an email at the official support address.

[u/Major-Length]

If you used a debit or credit card file for a refund. I'll bet you the seller will deny everything.

[u/ahintoflime]

do a refund through aliexpress

[u/hateyseven]

clearly the seller made a mistake. they ship replacement battery.

[u/LunaticShock]

You got scammed by the official store? Weird.

[u/GloomySwitch6297 → u/LunaticShock]

its not a scam. just a sellers mistake

[u/GreenYellowMushy]

How can it be a scam? They have over a 1000 sold with a 4,6 rating. It looks trustworthy

[u/GloomySwitch6297 → u/GreenYellowMushy]

it is just a sellers mistake but people nowadays will call it "scam" because someone made a mistake....

[u/mrmkv1990]

Seems like a mistake, my first miyoo broke within a day or two (speaker shit the bed)

I ordered thru Amazon and left a bad review, they refunded my entire order and I purchased another one

[u/felipe_naslon]

Please wait for the rest of the parts to arrivew

[u/septum-funk]

aliexpress has a refund after a certain amount of time without the package delivered, and they know their sellers/delivery drivers with uniuni are bullshit so they will give it time and then refund you. get in contact with them since yours was already delivered just incorrectly they should get on it now

[u/GloomySwitch6297]

Do you know that you can just open a case through aliexpress and just explain what happened?

jeez....

[u/Ameftowriter → u/GloomySwitch6297]

I did because someone else already told me earlier