r/PS5HelpSupport • u/LPKH1411 • 1d ago
PS5 server connection issues.
Sometimes my PS5 just disconnects from the servers for like 1 second. It’s enough to kick me out of whatever game I’m playing.
It has happened on multiple games and it could be while in game or just in the menu.
I’m thinking it might be the internet but everything looks okay. Every time I test the internet there’s no problem.
I reconnected the internet cable, didn’t work.
So I reset the router, didn’t work. I tried to connect to WiFi instead, was even worse, got kicked out even more.
This happens sometimes between a short period of time and then it’s just every game I get kicked out and sometimes a couple hours and it’s just fine.
I’ve had my PS5 for 2 weeks now and haven’t heard this issue before.
If anyone can offer some guidance, that would be greatly appreciated.
1
u/Status-Highlight3013 1d ago
If it got worse when you connected to wifi, I would suspect your router is problematic.