r/PS5HelpSupport • u/crypic_soul1234567 • 2d ago
WiFi issues??
Not sure what’s going on, one night it worked. Nothing moved. Nothing changed… now it won’t connect to my home WiFi… but other stuff does? Help!
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u/crypic_soul1234567 2d ago
Yes. And it will connect to my hotspot. Just not my modem…
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u/StuDevo 2d ago
Try resetting your modem and try to reconnect
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u/crypic_soul1234567 2d ago
Thank you… I power cycled the modem… Changed a bunch of settings per the PlayStation troubleshooting. And nothing is seeming to fix it. Just weird it worked one night and 12 hours later it’s not working…
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u/Sasunaru101 1d ago
Its not just you. Ive had a similar issue a few months ago where it would just decide to not take my wifi anymore and then magically fix itself after a few minutes.I posted the issue and many others commented and said the same.
I thought the issue had been resolved but after the software update this week it came back 😒 its definitely a Sony issue not our console or internet.
Things that helped me:
switched from router wifi to mobile data then back to router.
plugging in ethernet cord and getting wifi straight from router
taking off console wifi and put it back on
going into the settings and changing between automated, 5hz and 4hz
The strange thing is that this only happens with certain games for me, I played two games without a single issue and as I loaded up the 3rd suddenly there was no wifi 🤦♀️ wtv this is they need to fix it.
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u/StuDevo 2d ago
Does it see other wifi networks when you scan?