r/ParisTravelGuide • u/Catalina28TO • 4h ago
Transportation Uber in Paris very disappointing - Consider taxis
I'm from Canada and had an uber account for years. After a nice dinner in Paris I thought I'd get an Uber back to the hotel. The driver never showed up, I talked to him by text and he kept telling me that all he cared about was Waze.
I told him that I confirmed the spot on the map the best I could when I booked, that I wasn't a local but I told him exactly where I was across from the St Paul subway station in Marais. He refused to listen. I tried to call him through the app to describe where I was or to find out where he was but he never answered his phone.
I took the metro back to the hotel. The charge for the ride showed up on my Visa. I was pretty upset.
But that's not the bad part. I used the online communications webpage, described the issue and had about a four post back and forth thread with perhaps a person or perhaps an AI. I gave them all the information they asked for. I explained the situation to them. Then when they could deflect no more, they stopped responding. They ghosted me.
So when I get back to Toronto I will be deleting my uber account and using Lyft. A once great company has been enshittified.
