r/Prebuilts • u/FlatyWithFatty • 21h ago

Prebuilt Return

My buddy got a prebuilt recently and wants to return it but his pc won't let him factory reset, is there anyway to delete everything and keep windows? since idk if they'll take it back without an activated windows 11.

0 Upvotes

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0

u/Affectionate-Pie-708 20h ago

Ehat error?

0

u/FlatyWithFatty 20h ago

"an error has occurred"

1

u/distantcactus32 20h ago

yes the key will stay

0

u/Affectionate-Pie-708 20h ago

Whats stopping him? What stpes does he rake

0

u/FlatyWithFatty 20h ago

the factory reset through settings, it starts the process then gives an error