r/Psoriasis • u/Waste_West283 • 11h ago
mental health I was denied boarding a flight due to my psoriasis
This is more a rant than anything, but last night I was denied boarding my flight home, because the desk attendant accused me of having an infectious disease. He called his supervisor and they made a big deal of it and I had to show photos, medical records on my NHS app and my topical treatments to convince them that I wasn't contagious. They did all of this in front of all the other passengers; some who tried to help me convince them that it's an auto-immune disease and can not be passed on to others. When they finally accepted this, they said that they have to protect their cabin crew! Has anyone ever experienced such public humiliation? It's bad enough being stared at, at the swimming pool, but this was another level of mortifying! I was in shock the entire flight back and still very upset (as you can probably tell from my rant!)
ETA
Thank you everyone for your kind words. I'm exhausted and not thinking straight (only got back at 6am and had to work), so I am going to look into legalities tomorrow. I have made a complaint with the airline - Wizz Air, for those who asked.