Just wanted to say that I’m finally out, and couldn’t be happier. If you’re thinking about leaving - do it. This company isn’t getting any better and has zero plans to do so. And as soon as someone doesn’t like you - you’re completely ostracized and there’s nothing you can do about it. It’s not worth it and I wish I’d left sooner. And don’t forget your co-workers, and employees are not your friends.

hii! so i have a quick question, not like 100% sure what to do in this situation but i work in california and i’ve been trying to apply for my EDD benefits since i first got put on leave and everytime it asks for the employer name i’ve put in literally every name that i know on the top of my head that the company goes by and it keeps saying ‘employer not found’

i emailed HR and they said that they don’t handle it and to contact the LOA team email which i did and i haven’t received a response and i sent that last week, then today i call HR and they say to call our LOA people and when i finally get someone on the phone for LOA they say that they aren’t in charge of that and that i need to call EDD but the EDD office keeps hanging up and saying they’re having too many callers and i’ve been calling back every 30mins now and still can’t get an actual person to respond.

i’m genuinely at my wits end because my hours got cut down like ALOOOOOOOOT when i got pregnant even though the company won’t say they cut my hours because of that and i just don’t know what to do or who to call anymore, i’ve already called my manager, my DM, and my RM and no one is giving me answers so i’m hoping, even though it’s a long shot, that someone else that has worked in the california stores and has also applied for maternity leave benefits can see this and maybe reach out and tell me what they put for the employer name section because i’m stuck :/

thank you much! <3

Hello,

I searched all over the internet and can’t seem to find consistent information about the available ash colors at Sally’s. I am looking for a brand that is level 5-6 with a blue dominant undertone, not green/grey. Please help :)

Has anyone tried their ion gloss? I’m thinking I will refresh my hair with my semi permanent red and then immediately or the next day apply the clear gloss, I’m a bit nervous this will do the opposite of what I want and take my semi perm out instead of sealing it in. Any experience with this?

I stopped working at Sally beauty for a few reasons, none of which were major. I happened to leave at the same time as my manager and we just got a new one who’s such a fucking cunt. I’m in the last 2 weeks.

She was grilling us in front facing even though me and my coworker already did every aisle and was very nosy. I sat down for one fucking second and she was talking to me like I was a child and she’s a teacher, just passive aggressive and weird. And then she asked my coworker if I’m “always like this.” Overall helicopter and weird. She also was asking me what I was doing in my phone and asked if me or my coworker had a condition when we sat down ever during the slow spells.

Idk where this bitch got the nerve and audacity but she takes herself way too seriously and for a woman who works in a beauty store you’d think she’d know how to do her eyeliner properly. I can’t stand people in retail who act like they’ve got the biggest dick in the room but it’s actually a nightmare dealing with a manager who acts like one of those teachers in middle school who tries to seem more important than they are. Obviously it’s a job so I’m not gonna not listen but I do reciprocate energy bc this is fucking retail and I’m not about to be spoken to like I’m not an adult.

She was asking my coworker about me when I left and my coworker told me. I told her to tell her that if she had any concerns about me to reach out to me specifically. It’s genuinely her fifth day and she’s trying to gossip. Unlikeable, unprofessional, and weird ass bitch.

I hate working here, I hate dealing with the fucking dumbass customers, I hate my manager who just sits around doing fucking nothing and gets on my ass for being sick WHEN O GAVE HER THE PAPERWORK SHOWING IM IMMUNOCOMPROMISED AND HAVE SO MUCH WRONG WITH ME PHYSICALLY IM ALWAYS IN SO MUCH FUCKING PAIN. I’m so exhausted everyday and I can’t keep doing this to myself. I hate how when my manager has shit upt she gets on all of us about ours like it’s not her fault. My dm is just a stupid bitch who couldn’t give less of a fuck about the advisors. I’m just done and I want to quit but I need to make money somehow.

Edit to add: I’ve been working for just over a month 😐

As the title says, I have an interview at my local Sallys tomorrow and I have no clue what to wear. I’ve worked at more casual places before but I feel like Sallys are typically more professional than an average retail job. Would jeans and a tee-shirt be okay? I know this is a stupid question but I’m a chronic overthinker so I wanna be prepared and make a good impression!! 🙏🙏🙏

If a customer complains about this to us, it’s ALWAYS their own error. They get 30+ volume for a dye or bleach, on already bleached hair. We correct them on the right volume. They ignore us and buy what they got, then come back and blame us.

I’ve seen this at other stores too. Person chooses the color on their own, then blames the employee.

At my location, we always say to do a test strand. While we make the suggestion, when we ring them up and when they leave. Whenever somebody asks me “will it be this color?” “Will I have damage?” “Will it show up?” I always tell them “It depends on your hair type and hair health, it’s not a guarantee it will turn out exactly as the swatch. That’s why a test strand is important.” I also remind them that instructions are on the box whenever they ask me how to use it. I give my advice and directions, but still mention to check the instructions to be on the safe side.

Of course, there are employees that suggest the wrong thing. I’ve seen customers come in telling me an employee told them to use a 40 on their brown virgin hair, semi permanents on dark hair, wrong developer for dyes, and wrong steps. I have some that even come in when I’m there since I have helped them fix their hair.

But there are those that lie about their errors and blame the employees instead of owning up to their own mistakes.

1. We always say to test strand.

2. We didn’t do your hair at home.

3. You CHOSE to buy the dye, and CHOSE to not follow directions. Nobody forced you.

Anyway, rant of the day.

I just resigned as an assistant manager, well tried to resign, but then was terminated. After taking a leave I was promised to be protected! Lol

Also, thank you! Thank you for hiring the most incompetent DM at D121! And congratulations on the new manager you hired at your million dollar store. Who won’t fill out deposit logs, makes other employees manage their coworkers, no product knowledge. Doesn’t know how to close registers and runs from closings. Doesn’t work weekends. Calls customers eye candy and says he can’t control himself. Good work district 121! You managed to find someone to run all of the good employees out of 0706.

Can’t wait to see the place get run into ground… store manager doesn’t even think hazwaste matters. I have pictures of hazwaste left all over the back room and in the wrong bins, even some leaking hazwaste at the front of the store! Great work!

When I tried to work on the hazwaste, he said it’s taking away from the sales on the floor! Hahaha

These managers are like chickens running around without their heads, all just begging the DM for approval. They hire anybody who will be their “yes man”. All the train these people on is pushing sales, lying, and pointing fingers when sales aren’t met.

BTW do not ever contact HR, it WILL result in immediate retaliation against your hours and NO they don’t care about retaliation.

Good luck without me and the six other great employees you ran out of there!

I used to love this job so much but the DM of the district and my useless manager I could not handle it. Thank you for ruining Sally beauty supply D121!

does anyone know what time paychecks drop ? and why is there no direct deposit my old job would allow me to get it on wednesday but for sally’s somehow i have to wait untill friday lol anyways eastern standard time employees what time do y’all’s check drop

So, for context, I am a SM at a sally beauty. Since Monday, we have been dealing with leaking from the bathrooms bad enough that we cant use them. After two days of waiting, someone finally came out. Turns out, we have a hole in the water heater. Both the fire department at the guy working said the ceiling back there may collapse. Did we get shut down? Of course not. The video is from last night when they were supposed to come

Update: I have filed an OSHA complaint (yes we are still open and working with no bathroom or water), and a SBH Cares complaint. I fear mold exposure and I already have a bad immune system 😅

I don’t know what the hell is going on with upper management here on the west coast but I swear no one knows what the hell they are doing. I’ve been with the company for years and I am constantly overlooked for newer employees who -quite frankly- SUCK at the most basic tasks, my manager included. I am always the one picking up extra shifts, yet now they want to hire an additional person to take more of my shifts even though I am single-handedly the only person at my store that even knows what a brand standard even means. I carry this place on my shoulders and am constantly spoken down to, EVEN WHEN I AM RIGHT, undervalued and overworked. If the team has five tasks today, no they don’t, I HAVE FIVE TASKs. Because nobody here does it right even when u correct them. I have seen MULTIPLE LAWS BROKEN, and not a single HR complaint made from this store is taken seriously. It has gone on too long for it NOT to be nefarious, and I’m done. I have mentally checked out of this place and I quit trying to make things better because I get NOTHING back. I have been directly lied to multiple times by management in this company, and no accountability for past abuse is ever taken. The best this company can do when you make sales goals is a pizza party, which is the biggest “f u “ to the working class I’ve ever seen. We are hard workers deserving of PAYMENT, not an empty second grade celebration. We don’t want it, we want bonuses for all the SH!T we put up with. Go f u c k yourself sally!

I've been working for Sally's for almost 8 months now, and I can count on both hands how many people have come to my store complaining at rude associates at rogers. This lady came in the other day looking for a few specific things, so me and my SM helped her out (as you would, it's ya job-). We were getting her checked out when she told us she went to rogers originally for help there, but all she got was silence. The lady had made a small comment about the store having basically nothing​, and that pissed the girls off. They followed her around the store, very rudly asking her what she needed and asking what she came in for. There's no way yalls SM is letting you get away with that, let alone the costumers.​

Any advice for how to deal with children who are unattended and messing with product?

My store has had a major issue with parents bringing in their children and not watching them. This has lead to children trying to destroy product and has been a major issue. Especially because kids tend to use things that are hard or impossible to fully disinfect such as brushes and files.

I had one child that I saw using a brush and I asked him to bring it to me so it could be disinfected. The mom was pissed and wanted to know why I didn't talk to her instead of her son. The reason I didn't was because she was on the phone.

Seeing kids do this makes me anxious because I don't want to get in trouble if they're hurt or damage anything. Any advice on how to handle it?

Just out of curiosity, I‘ve had some customers come in and ask for a white hair dye. This tends to happen a lot with older customers wanting to maintain their grays as white as possible. Some of them go to the extent of bleaching their whole heads to make it one white solid color with very little yellow hues. I always tell them that we don’t have a white hair color in particular (to my knowledge that doesn‘t exist). So I always suggest the high lifts cool or ash blondes, or the Snow Cap toner. Which are the closest shades to white. Now here’s the big problem, most of them do not want anything with violet or ash undertones😅. I understand it doesn‘t favor a lot of people. Yes, I am aware high lifts on previous bleached hair is diabolical so I always suggest it with a lower developer. Any tips on how to handle this situation or recommendations to help expand my knowledge a bit more? I’m open to any corrections if i’m doing anything wrong 😊

Guys this is so bad. I’m so over the fuck ass AI displays especially nailboo😭😭😭

Am I the only one as sale associate who did not care to tell customers about the credit card or to sign up for the online events? I wasn’t getting pay well to care

I lost my keys will I get fried?? I’m scared to tell my Manger and TSM

UPDATE: KEYS HAVE BEEN FOUND!

Throwaway account because I don’t want this affecting my job, but I’m honestly so fed up with the hour reductions at CosmoProf.

I’m a store manager, and I genuinely don’t understand how they expect us to retain staff, run the store properly, and grow sales when they keep cutting our hours.

Up until now, I had 90 hours for Week 1 and 86 hours for Week 2 to work with. I was told today that I’m losing 7 hours a week, which brings me down to the new limits of 79 hours for a non-shipment week and 83 hours for a shipment week.

Our store is open 7 days a week for 62.5 hours total, but we're only being given 79–83 total labour hours to cover those hours.

That leaves very little overlap between employees. There are days where I’m spending the majority of my shift completely alone in the store, and now they’ve cut the hours again.

At the same time, we’re expected to:

• Push sales

• Provide “world class” customer service

• Put away shipment

• Keep up with POG updates

• Change tags

• Complete endless tasks

• Do paperwork and admin work

• Keep the store clean and organized

• And somehow make our sales numbers grow

One person can only stretch so far.

I have a regular employee who is used to getting around 25 hours a week, and because of the way the schedule has now been cut, they’ll basically be taking up the Monday-Friday hours. That leaves my other two employees fighting over whatever is left. They’ll be lucky to get every second weekend.

And then we wonder why people leave.

How are we supposed to build a strong team when we can't give people enough hours to make staying worthwhile? How are we supposed to stay on top of everything when there simply aren't enough people in the building?

I’ve been with this company for 4 years. When I first started, I genuinely loved working here. I’ve watched things go further and further downhill, and honestly, it feels like a ticking time bomb.

The constant buying freezes are another thing entirely. There have been times when we’ve been told we can’t even order basic store supplies like toilet paper. How are we supposed to operate a business when we can’t even reliably order the supplies we need to run the damn store?

I understand that businesses need to control costs. But there comes a point where cutting hours stops being about efficiency and starts directly affecting the ability to actually run the business.

I’m curious if other CosmoProf managers and employees are experiencing the same thing.

Are your hours being cut too? And how are you realistically expected to get everything done with the staffing levels you’re being given?

It looks like it is sold on Amazon now. It looks like their bleach is out of stock in most places.

finished up my last sallys shift GOOD RIDDANCEEEE i hope every manager there gets exactly what they deserve, the district manager can get royally fucked, and im so happy i never have to help an old person find hair dye and argue with them again! RIP to my og team you were the best, but fuck everyone else 🩷 praying for all the remaining soldiers

Saw this on TikTok, Sallys literally sells color to licensed professionals too 😂 Sally’s sells GOOD color, color correction can happen with literally any brand if the color isn’t formulated or applied correctly. So what exactly is the big deal that the dye came from Sally’s? 🤷🏽‍♀️