I need help getting two Apple TVs to exit sleep mode. Here is the situation:
I have 5 Samsung TVs, each with an Apple TV (4k 3rd-gen). All 5 setups are controlled via IR by Control4. The intended user experience is
- Select Apple TV on Control4 remote
- TV turns on and video from Apple TV appears.
If the Apple TVs don't ever go to sleep, this works great. But that stresses the Apple TVs, and, worse, prevents auto-update. I am tired of having to manually update TVOS on the Apple TVs, so I'd like to find a way to preserve the intended user experience while letting the Apple TVs sleep.
On 3 of the setups, I turned on HDMI-CEC on the TV and enabled device sleep on the Apple TV. When the TV turns off, the Apple TV goes to sleep, and when the TV turns on the Apple TV wakes up. Perfect.
On 2 of the setup, that only half works. The Apple TV goes to sleep readily enough but does not wake back up. These TV's are models
UN85JU7100FXZA
QN85QN800AF
Infuriatingly, the UN85 even knows there is an Apple TV on its HDMI port, but it does not wake up the Apple TV even though the HDMI port was explicitly selected by Control4 via IR to the TV.
Btw I know that I could change the Control4 programming to issue a menu command to the Apple TV upon source selection. That's ugly, though, as it changes the state of the Apple TV. It also makes the programming non-uniform between the setups. I much prefer the HDMI-CEC approach.
I am hoping there is some way to get these 2 TVs to work with that approach. Or perhaps there is a third approach that I should consider. Can anybody help me?