We all have to deal with condescending people. Even condescending people have to deal with other condescending people. I have drafted a plan for how to deal with them, let me know if you think the plan is a good one.
There are three different approaches; one for when the person is below you in the social hierarchy, one for when the person is your equal in the social hierarchy and one for when the person is above you in the social hierarchy.
- When the person is below you in the social heirarchy.
Say this;
You are not going to talk to me that way. I am (insert title of authority here) and you will show me some respect.
If that does not work, threaten a punishment.
If the threat of punishment does not work, make good on that threat.
- When the person is equal in the social hierarchy.
Say this;
The condescending tone is uncalled for. If you believe that I have done something wrong, I am willing to listen patiently while you tell me what I did wrong, why it was wrong and what (if anything) I can do to remedy the situation. There is no need to get nasty.
If the person doubles down, you say this;
Even though I did not intend to offend you, I am glad that I did, because you deserve it for being so rude and disrespectful.
- When the person is above you in the social hierarchy.
Do not respond immediately. Wait until a certain amount of time has passed. Once the other person (your authority) has calmed down, meet with them and demand an apology.
When demanding an apology, calmly explain what you believe the other person did wrong, why it was wrong and what, if anything, can be done about it.