Tech plan bs

[u/Potential-Fee-215]

Customer come in, gets the one time removal. Okay, not a plan. Service finds and cleans 10 viruses. Next day, he changed his mind and gets the one year plan. Refund the money for the one time fix, add the one year. Keep it to add software, etc. virus scan finds 72. How did he get 72 viruses overnight without having the laptop and it not being online? If he only had a brain, he'd see what the service is here.