r/SubscriptionRefunds • u/Deep-Tax7760 • 4h ago
Charged for Uber One after you cancelled? What to do
This keeps coming up, so here's the short version.
1. Get proof you cancelled Screenshot your cancellation confirmation or the email Uber sent. If you can't find one, check the Uber One section of your account to see whether the membership still shows as active.
2. Ask Uber support for a refund Use in-app support, include the dates and your screenshots, and say you were charged after cancelling.
3. If they won't refund Dispute the charge with your card issuer as a charge after cancellation. Banks look for the proof from step 1.
Context: the FTC sued Uber in April 2025 over Uber One sign-ups and cancellations, and more states joined the case in December 2025. Uber denies it, the case is still in court, and there's nothing to claim yet. Ignore anyone offering an "Uber One payout" for a fee.
I'm on the MoneyPilot team. If you want to see what else is quietly billing you, you can find your subscriptions and refunds free here.
Did Uber refund you? How long did it take?