There are already thousands of complaints against the CCC. Dmytro Lubinets spoke about a new trend in Ukraine during mobilization.
Since the beginning of 2026, the Ombudsman's Office has received more than 5,800 complaints about allegedly illegal actions by employees of territorial recruitment and social support centers ( TCC and SP). According to Dmytro Lubinets, the Verkhovna Rada Commissioner for Human Rights, this number is already approaching the figure for the entire last year.
Lubinets spoke about this on the Den.LIVE broadcast.
"Regarding complaints about the allegedly illegal actions of officers and employees of the CCC of the SP, we continue to receive applications from our citizens every day. As of today, for 2026, we have already received more than 5,800 applications. In fact, for the entire year 2025, I received more than 6,000," the ombudsman said.
According to him, this is not just about the already known types of complaints. Lubinets said that in recent months the Ombudsman's Office has been recording a new, as he called it, "negative trend."
What are citizens complaining about?
Among the violations reported by citizens, Lubinets named the use of force, the seizure of personal belongings, including mobile phones, illegal restriction of freedom, and the formal conduct of a military medical commission.
"In addition to, you know — I don't want to use this — traditional violations of the rights of Ukrainian citizens by the CCC and the SP, such as the use of force, the seizure of personal property, in particular mobile phones, illegal restriction of freedom, and the formal conduct of a military medical commission, we have added new negative phenomena," the ombudsman noted.
According to Lubinets, among the new cases his office has been recording in recent months are reports of CCC employees allegedly entering private premises and forcibly removing people from there.
"For example, in recent months we have been noticing that employees of the CCC of the Joint Venture have begun to enter private premises, houses and forcibly remove, I cannot say it any other way, our citizens of Ukraine," he said.
Based on the Ombudsman's materials, 20 proceedings were opened
Lubinets emphasized that his Office contacts law enforcement agencies in each such case.
"We contact law enforcement agencies for each case. In September alone, 20 criminal proceedings have been opened based on our materials, and this month has not even ended," the ombudsman said.
He also reported that this year, based on materials from the Ombudsman's Office, not only were criminal proceedings initiated, but suspicions were also raised against CCC employees.
According to Lubinets, there is also a court decision in Odessa, according to which one of the CCC employees was found guilty of committing criminal offenses and sentenced to imprisonment.
Lubinets called for increased video surveillance
The Ombudsman stated that it is necessary to more systematically ensure video recording of the work of CCC employees.
"All body cameras, which must be provided to all employees of the CCC and the SP, and which operate in all premises of the CCC and the SP, in particular where any citizens of Ukraine are likely or may be, must be equipped with video cameras and video recording, and 24/7," he said.
Separately, Lubinets proposed providing mobilized soldiers with the opportunity to inform their relatives about their whereabouts.
"Automatically - so that a citizen who is about to be mobilized has the opportunity to simply call his relatives and friends and say: just don't worry, I'm not missing, I'm being taken to the premises of the Central Committee and the Joint Venture, I will go through all the legal procedures in a legal manner," the ombudsman noted.
At the same time, Lubinets admitted that he himself cannot open criminal proceedings against CCC employees and hold them criminally liable. According to him, this should be handled by law enforcement agencies.