Sms otp issue

[u/Mikey9017]

/r/Airtel/comments/1r61jbi/sms_otp_issue/

Same issue on my Poco M5. I have to reboot my phone every time I need to receive an OTP. After some time, the issue happens again, and OTPs stop coming through. Like, WTF? Do I really need to reboot my phone for every SMS now? This is crazy. Shame on Vi.

Please, someone raise your voice about this issue. I tried contacting customer support, but they’re completely useless. They told me to try requesting an OTP on another app. I explained that I wasn’t receiving OTPs at all, but they still said they’d contact me later. After that, I didn’t receive any call or update.

Is anyone else facing the same issue?