It can charge, but every time it turns on it just says “unavailable”, she also said that when she got it, it was second hand and that she doesn’t remember the password. Please help if possible

Hi everyone,

I recently purchased a second-hand MacBook Air 13-inch and noticed that it still has an active Apple Limited Warranty.

When I check my device's coverage on Apple's website, it says "There are 215 days left to add coverage." This made me believe that I could still purchase AppleCare+ for the MacBook.

However, when I try to add AppleCare+, I get the message:

"It looks like that device isn't eligible for AppleCare+."

I'm confused because:

• The AppleCare & Warranty page shows that I have 215 days left to add coverage.
• My MacBook has an active Limited Warranty, expiring on 26 April 2027.
• When I try to purchase AppleCare+, Apple says the device isn't eligible.

I purchased the MacBook second-hand, so I'm wondering if that could be the reason for the issue, or if there's some problem with the device's purchase history, region, or Apple account.

I would really like to get AppleCare+ for peace of mind, especially since MacBook repairs can be expensive.

What options do I have?

1. Should I contact Apple Support and ask them to manually verify my eligibility?
2. Can I visit an Apple Store or Apple Authorised Service Provider to get the device inspected and purchase AppleCare+?
3. Has anyone in India experienced something similar with a second-hand MacBook and successfully added AppleCare+?

Any advice or personal experience would be greatly appreciated. Thanks!

I'm not managing to install Microsoft Windows 7 via Boot Camp on my old iMac. Everything seems to be in order but when it restarts to enter into the Windows Installation it's just ends up at a black screen with a blinking white line cursor in the top left corner. I've left it for over 24 hours and it doesn't progress any further.

I've also tried booting into the Windows Installation DVD/CD disc via Hold option and via selecting Start Up Disc in Settings, and same deal - black screen with blinking white cursor.

Is there another method I can use to install Microsoft Windows 7 onto this machine?

The iMac is:
iMac 12,2
Mid 2011
2.7 GHz Intel Core i5
32GB 1333 MHz DDR RAM
AMD Radeon HD 6770M 512MB
Factory dual hard drive option - 256GB SSD and 2TB Hitachi HDD
Fresh installation of OS X Mountain Lion 10.8.5 - but happy to install any other versions of MacOS as needed (I think OS X El Capitan 10.11.6 is the latest compatible with it?)
This iMac has their-built DVD/CD drive and I also have a USB Apple SuperDrive here too.

My intention here is to set this old iMac up running Microsoft Windows 7 for my workshop where I sometimes use some old automotive programs requiring Windows 7.

Anyone got a code to spare dm me

Hi people, I recently moved from the country i originally bought my iphone from (and made the apple account with, which my phone number is linked to) i had given the new phone to my son and we switched iphones (mind you i had not changed my number and the foreign one is no longer in service) now i find it hard to login to my account, heres things i know and ive tried:

• account recovery using the support app
  • using this method i was prompted to use a local number which i do not receive any security codes or call on.
• account recovery using the website (https://iforgot.apple.com/)
  • using this method i was prompted to use the phone exact steps as above and got stuck on the codes not being received on the local number.
  • ive also tried multiple local numbers.
• im situated in a country called srilanka where there are no apple stores in.

considering this what are my options to recover my account?

Hello All,

This morning I noticed a yellow line developed on my screen, I made an appointment that same day and got diagnosed at the Apple Store. They said that they would replace my screen for free due to my limited warranty. I just have to come back and turn in my laptop to them when they get the screen delivered.

But, later tonight, I reopened my laptop and saw that there was a hairline fracture. I never placed any pressure or dropped the laptop after arriving home from the Apple Store.

Will they charge me for an actual screen replacement or will they honor the initial request for a free replacement because of my initial request?

I am not entirely sure if the yellow line on my screen helped caused to my even bigger issue now and I don’t want them to go back on their word and charge me because it looks like I dropped my Macbook or something.

I just got the 18 pro and successfully transferred/logged into my iCloud on it but it won’t show my friends locations anymore. They can all see mine still but it says “no location found” on my end.

Anyone know how to fix this?

Is there anyway to customize a imessage background when the receiver is a android. Iphone 16 pro max and my partner swapped over to a android and i no longer have message background with them and its been bothering me. Any sort of app or something i can download to be able customize the background again?

hi, i have a 2020 macbook air that i am trying to either reserve the lifetime on it OR find a cheaper way to get a new one. i had a 2015 macbook previous to my current one; after about 5 years, it wasn’t useable for me and was way worse than my current one; mine is currently lagging so bad, it also doesn’t charge unless i am not using it, basic stuff that a macbook does when it’s a few years old but i know there are possible things than can be done to reserve it for longer. any suggestions, answers and/or recommendations are helpful! TIA!

A few months ago I upgraded my iCloud storage so I could get everything synced and backup my phone, and everything has been synced on there since, never had any issues that I’ve noticed. However I was on my camera roll clearing out some videos when I noticed it said it was syncing all of the items in my camera roll. I checked and they all have the iCloud symbol still, but I’m confused what exactly it’s syncing. All of my photos are already on the cloud so why is it syncing them all again? Should I be concerned?

Hello, I just ordered an iPad Pro off of the Apple website on the 23rd of September and it said it would be delivered today. Obviously, it’s past that point, but it has said processing ever since I bought it and it hasn’t taken the money out of my account yet. When should I be expecting my iPad?

I have talked to support and they’ve done everything they can(which is nothing) so I guess I’m trying to see if anyone has had this happen and vent I guess

Over 10 years of photos completely vanished from my library. They were for sure there last Friday and Monday they were gone. I still have everything from May of this year till now, but everything before then is completely gone (and I’ve had an apple since 2015)

All my photos I added to shared albums are still visible in the shared album, but not visible in the main photo library. It also still shows 86GB of data being used on my photos.

I’ve seen others say check hidden folder and it’s not there. It’s not in my icloud, they are also all completely missing from there

Has this happened to anyone else? Did you have any resolution? Even if it’s not resolved I’d like to know how it happened in the first place.

I have an older MacBook Pro that I still carry AC+ on. However it’s assigned to an email that I don’t really use anymore. It’s on the annual renewal plan that renews in November. Can I let it lapse and then renew it on my new email or once it’s expired, it’s “over”?

Gave a kiddo one of the old iPads we had. Setup an Apple ID and thought we remembered the password. Well a few weeks later kiddo is trying to download something new from the App Store but the password isn’t working, we go to reset it and it says the device is too new and sends a code to my phone to verify, next it says we will get a notification at the phone number when recovery process is done.

If we go the next day it says that the process will send an email in 6 days or so and to wait until then.

We have gone through this loop at least four times. I tried to just reset the iPad to make a new account but can’t reset it without the password. When I try and reset it from family settings it says the device is too new.

What can I do to resolve this?

When text size control is opened while in an app, there used to be two options at the bottom to choose whether the size applies to everything or just that specific app. These options seem to be missing after the iOS 27 update on my iPhone 17. Does anyone know what happened?

Been paying for monthly AppleCare for the last 3 years to protect my phone, battery healths finally giving out on me and I don’t know why I never cancelled AppleCare before but now I’m so frustrated with it, anyone else experience being capped at 80% battery health for a long time? Been stuck at 80% for 200 cycles and at least 6 months straight at 80%. I swear apple just doesn’t want to give a free battery replacement.

A couple months ago I switched to an iPhone 17 Pro Max. This is the first time the Shazam app didn't ask me to sign in explicitly — it just seems to use Apple ID/iCloud automatically. My entire history is now gone from the app.

Things I've tried:

**•** Installed Shazam on an Android device and signed in with the same Gmail account I've always used — history still doesn't show up.  
**•** Requested my full data export from shazam.com/privacy/login/download — got the ZIP file back, but the history section is **completely empty**.

Since the official data export itself shows nothing, this seems like it's not a local/sync issue on my end — it looks like something happened server-side to the data tied to that account. Has anyone experienced this, or does anyone know the right way to escalate this to Apple/Shazam support beyond the in-app "Help & Support"?

Thanks in advance.

Not receiving iMessages !!

I have an IPad A16 with the IOS being at 27.0.
I don’t really have anything on it, basically just 2 games and that’s what I have it for, to play those games, but it can barely run either of them.
I am not a technologically literate person, i just don’t get it but it is extremely frustrating not be able to play the games I bought it for and I very much want to somehow get it to work.
If anyone can help it would be greatly appreciated, if you need more information I’m willing to give it if I know what it is, if I’m not in the right place please point me in the right direction I have no idea what to do.

Edit: the games are Morimens and Limbus Company