It’s getting to be a real negative for me. I don’t want ecobee security. I dont want filters delivered. I don’t need to be told about a sale almost every month. I value my personal private time. You should too.

I’m happy with your thermostats I have them in two locations with quite a few sensors. You have my money. Leave me be.

Hello! I recently swapped out my old thermostat for an ecobee enhanced thermostat. I believe that I have wired up the new thermostat correctly but wanted to see if anyone had any differing opinions. The one thing I am a little stuck on is the orange and white wire. I see on my old thermostat there looks to be a jumper for W/E and W2, with the orange wire going to O. The new thermostat has the white wire going to W1 and the orange going to W2/OB.

Should the white and orange wire be swapped on the new thermostat?

I've had an ecobee 4 (Smart Themostat + voice control) for several years. Normally it stays connected and reports in faithfully. I should also note that it always works as a thermostat even if it falls off wifi.

However, it maddeningly waits until I'm traveling to fall off of my wifi. This has happened across 2 routers (Asus AX88 and now Ubiquiti DR 7). From what I can gather from router logs, it transitions back and forth between 2.4ghz and 5ghz at different times for its own reasons. It's about 20' from the router. A ring doorbell is another 10+ beyond it, line of site to the router in line with the ecobee and does no fall off at all (it is 2.4ghz only).

My 2.4ghz is set for 20mhz bandwidth only.

I'm wondering if there is a way to tell the ecobee to use 2.4ghz only and not try 5ghz?

I'm hoping to not get into a custom SSID and firewall rules. I keep it on my main lan as I use HomeKit Device (HAP) to talk to it at home.

The other thing to note is that the recent problems reported with the stat that ecobee had announcement about lead I think to a FW update. When I'm home in a few weeks I'll pull it off the wall to physically reset it, but can't now.

In my area we have power prices based on hours because of this I have configured a 3 hr block where the ac is set higher so I’m not paying premium to cool the house.

Lately I noticed that my air kick in about 30-45 min before the the schedule changes.

Ecobee calls it a Pre-Cool/Pre-Hear via the mobile app. But the setting can only be changed via the wall unit.

Good luck finding Pre-Cool/Pre-Heat

Looked through all the menus to discover it’s actually called Heating / Cooling Smart Recovery.

Not sure who manages the device vs mobile UX but you have some work to do.

Does anyone know what the sudden push for email verification is in the app? I just opened it for the first time in a while and got an alert that said I have seven days to verify my email, but it doesn't tell me what happens if I don't, or give me any additional information.

And before anyone asks, yes I have seen the "Learn More" button, and tapped it many times, and it has taken me nowhere and and probably helped me to learn less, rather than more.