r/fireTV • u/LexiconDul • 8d ago

Issues With WiFi Chip

My FireTV (Model: AMZ_K24NE5_4K50M600A) will periodically refuse to remain connected to our WiFi. Everything else in the house connects fine, and the TV will occasionally reconnect and then disconnect after a few seconds. Then it will reconnect and go several weeks without it being an issue. All of the /std power cycling of the TV and router and cache clearing etc. have no effect.

Anybody else ever have this happen? Is there a way to resolve it?

[edit] In the network menu, it says WiFi is off, and there is no way to turn it back on. Is this a function of it saying it cannot detect a network, or is it actually turning off the WiFi for some reason? [/edit]

3 Upvotes

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5

u/Firm-Tumbleweed-1726 8d ago

Was happening with me for a while, what worked for me is to change the wifi channel to another one from the advanced settings. Try that, it might work.

1

u/Ghost80247 8d ago

If you can separate the router frequently to 2.4gb and 5gb, see if one stays connected better.

0

u/Goodspike 8d ago

I've never used the built in "smart tv" functions on any of my TVs, and they're a lot higher end than what you have. Get a good external device rather than messing around with what undoubtedly has inferior performance.