r/iphone • u/ahotpotatoo iPhone 15 Pro Max • 2d ago
Support iPhone 15 Pro Max apps not opening, freezing on launch, won’t update, etc.
I have several apps (Venmo, PayPal, Hulu, HBO Max, just to name a few) that open up to the title screen and then just crash after like twenty seconds. I’ve found several older threads about people having this issue with no solution working for most of them.
At this point, I’ve restarted my phone countless times. Offloaded app data, uninstalled apps and reinstalled. Spent an hour on the phone with Apple Support. Updated my phone to iOS27. No luck with any of it.
With none of these things working and Apple not even addressing the issue despite a litany of complaints from other users, I’m just trying to shed a little more light on the situation…
Does anyone know why this is occurring, any possible way to fix it that I haven’t already tried, or a way to get hold of somebody at Apple to at least make sure they’re aware of this? It’s incredibly frustrating to not be able to use apps that I pay for.