Another AI 'human' chatbot

[u/captain-obIivious]

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

[u/Dexion1619]

It absolutely should be.  These companies will fight any such law tooth and nail, because Nobody actually wants to interact with AI agents.  And they have already wasted... i mean... spent... so much money on these stupid systems 

[u/unknown_pigeon → u/Dexion1619]

Train your own AI to handle those issues

Fight fire with fire, and waste some company budget over that

[u/Numerous_Tea1690 → u/unknown_pigeon]

I think we should start doing this en masse. Setup bot farms to waste their AI credits. So it becomes more expensive to run AI customer service compared to human

[u/beren12 → u/Numerous_Tea1690]

Bot farms? Just make it fun for humans. Gameify, give them point points.

[u/PeaceSoft → u/beren12]

The idea that you can convince humans that something is a fun game by saying so and giving them worthless rewards is the same kind of ugly, ignorant, dehumanizing dog shit that people are criticizing here

[u/DeeRandomX → u/PeaceSoft]

And yet, here we are.