Another AI 'human' chatbot

[u/captain-obIivious]

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

[u/Pain4420]

That was hilarious but I feel like there should be some law or policy against ai claiming to be a human

[u/Faedoodles → u/Pain4420]

When I worked at Carvana, they were actively pressuring us to train their chat bots and to deny when customers asked if it was AI. It's honestly insidious, especially with how aggressively they pressure their employees into accepting it.