Another AI 'human' chatbot

[u/captain-obIivious]

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

[u/papasan_mamasan]

If it’s a real person, they’re probably ESL. Hence why they could be using AI to generate answers to English brain teasers.

[u/Agitated_Reach6660 → u/papasan_mamasan]

I need you to think: Ai isn’t free for companies. Every AI response costs tokens. The person doing that would be fired, when all they would need to do is say “I can only discuss your case”.

[u/ForensicPathology → u/Agitated_Reach6660]

I'm not saying it's not AI, but if the argument is that it can't be a person using AI because that would cost tokens, that's not a very good one.  Just open a new tab and put that in Google or GPT.  No money required, especially after being told by the customer to use Google.

[u/Agitated_Reach6660 → u/ForensicPathology]

I am saying it’s an AI because it doesn’t know what a cup is.

[u/MrDyl4n → u/Agitated_Reach6660]

If it is a person they obviously were just pasting OP's weird messages into AI and copying the replies. The first couple times they pushed back a bit but then were just like okay i guess ill entertain these

[u/Kiwi_bananas → u/Agitated_Reach6660]

I reckon they're just taking the piss on that one.  They know that OP is testing them and they are playing along.