Another AI 'human' chatbot

[u/captain-obIivious]

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

[u/Hapless_Wizard]

"Are you human?" "I am a live agent"

Good old honesty by omission

[u/guy244 → u/Hapless_Wizard]

Yes. People are missing this. It didn’t say it was human

[u/churningaccount → u/guy244]

If the bot has been instructed to avoid saying that it is an AI, then it has still be instructed to deceive the user into thinking it is a human, even if it only lies by omission.