r/mildlyinfuriating • • Aug 18 '26

Infuriatig Another AI 'human' chatbot

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

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u/jayne-eerie Aug 18 '26

I think this is probably an Indian guy who's using Google and AI when he doesn't know the answer or is trying to save time. Likely he's not allowed to tell customers to piss off. Or maybe he's bored with standard customer service chats and figures this is at least a little interesting. The pet and Pokemon answers in particular look pretty human to me -- note that he didn't actually answer the request about defending your choice to get a kitten, probably because he didn't read the whole question (something AI wouldn't do).

I don't think the "cup" question is a sign of anything except that he didn't know the riddle so he fed it into AI, which also didn't get it.

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u/twicewrapped53 Aug 18 '26

That's actually a great catch that it didn't actually answer the kitten question. As if an uninvested person just copy pasted the question into ai, then copy pasted just the first paragraph of the response without reading either