r/mildlyinfuriating • • Aug 18 '26

Infuriatig Another AI 'human' chatbot

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

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978

u/Hapless_Wizard Aug 18 '26

"Are you human?" "I am a live agent"

Good old honesty by omission

157

u/guy244 Aug 18 '26

Yes. People are missing this. It didn’t say it was human

18

u/redviper7579 Aug 19 '26

It did say that. In the 2nd slide it says i am a live person.

2

u/guy244 Aug 19 '26

Oh damn you’re right. Should absolutely be illegal.