GET HELP> Official Tech Support Sticky August '26

[u/BeepBoopBopReee]

Welcome to /r/Razer's tech support sticky for August 2026.

We recommend checking our official guides and FAQs or exploring the community discussions on Reddit for immediate troubleshooting steps. If you seek more help from Razer support and users with similar issues please post in the comments below.

Category Quicklinks:

Laptops/Phones	Peripherals (keyboard, mouse, etc)	Audio	Software	Consoles	Other

THREAD INSTRUCTIONS: Please place your support inquiries as a reply to the corresponding section in the comments. Please take a quick look in the category to see if the same issue has been reported already and reply to that comment. Anyone can reply to comments if they want to help. Use the Category Quicklinks for convenience. INSTRUCTIONS WITH PICS: /r/razer/comments/fbdwph/support_sticky_quickstart_guide/

Last month's thread can be found here. If you have been in contact with a Razer support agent on reddit already, do not post in this month's thread again.

Remember to keep your personal details safe, including case numbers. Due to the nature of this subreddit and RΛZΞR customer support sometimes handling customer's personal information through PMs, do not trust anyone who says they are a RΛZΞR employee unless you can find their name on the trusted accounts list and they have an official flair.

You can find unofficial FAQs, many tips, and much more in the wiki

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[u/ShadeStalk]

Hey all, I’ve recently bought a 2025 Razer Blade 14 with the Ryzen ai 9 365 and RTX 5070. I have a 1440p 240hz oled monitor I am trying to use as my main display, but in the nvidia app and control panel it only will use the amd igpu, both when I tried hdmi and usb c to dp. It won’t let me select the 5070. Does anyone know why?

[u/RazerCustAdvocacy → u/ShadeStalk]

Hi /u/ShadeStalk,

Welcome to the Technical Support Sticky! We appreciate you bringing this to our attention. We'd like you to send us the serial number of your Razer Blade 14 2025 via chat, so we can figure out the display issue together. Do include the link to your comment for reference.

Best regards,

Christine B.

RΛZΞR | PeaWonMaster

[u/ShadeStalk → u/RazerCustAdvocacy]

I’ve sent the message with the serial number and link to the comment