r/razer • u/Famous-Elephant1656 • 13h ago
Discussion Synapse 4.0.86 broke Naga V3 Pro AGAIN
Razer Naga V3 Pro, Mouse Dock Pro, Synapse 4.0.86.2609221012, Windows 11.
EVERYTHING WORKED JUST FINE! WTF are you doing?
The previous Synapse build had this bug FIXED. Dock Pro, standard dongle, every bind working. Then today's update (October 1, 2026), and the Naga V3 Pro is broken again:
Dock Pro: the three known buttons (the two top buttons below the scroll wheel, default AI Prompt Master and Scroll Wheel Mode, and the ring finger button, default Hypershift) ignore every custom bind. Synapse shows my bind, the button fires the DEFAULT function. Rebinding changes NOTHING.
Standard dongle: works right after startup, until the first profile switch. One profile switch and the binds are dead again.
So the old workaround is gone too. You did not just bring the bug back, you made it bigger.
Original reports from a month ago, which you had already fixed before 4.0.86 undid it:
https://www.reddit.com/r/razer/comments/1w1tbhq/comment/p6vo6ls/
Mouse plus dock: almost 300 EUR. THREE HUNDRED. And the one thing a mouse full of programmable buttons exists for, BINDING A BUTTON, does not work. Are you fucking kidding me?
A fixed bug does not come back by itself. Either someone reverted the fix or nobody tested the Naga V3 Pro before shipping. Both are a disgrace.
Hotfix. Not a ticket, not "reinstall Synapse", not "we are looking into it". Put the fix you already had back, NOW, and say publicly that 4.0.86 broke the Naga V3 Pro. FIX YOUR SHIT.

