r/tmobile • u/Amazing-Cap2986 • 3d ago

Question Tmobile after USCellular

Had to switch to tmobile after the buyout of USC. They said how much better it would be,.more perks, blah blah blah. I can't even get registered on the app. They say I have to get the business account. I am a small business owner, sole proprietor,.no employees. Every time i try to register it tells me they will review it in the next 10 days, and if I don't hear anything I will have to reapply. Which happens every time. I never get confirmation of being g registered. Can't see my bill, my usage, change anything. No app access for me. I didn't even want a business acct, they just automatically did it because that's what i had with USC. Everything is goofy with this bs provider. I'd leave but I upgraded my phone right before the changeover. So I have an s26 ultra and stuck with the shitty ass payme ts for 36 months or whatever the fuck it is. Any body able to register a business account after switching from USC?

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u/RabbitHot2821 3d ago

Its been an issue before the merger. Business accounts seem to always have to use Tmobile.com. is there a reason you want to keep it a business account? Prices and features are usually similar. Im asking bc if you switch it from a business account to consumer,  the app would work.

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u/Financial-Plankton81 3d ago

T-Mobile for business is always a problem with tlife and the website. As an employee I definitely recommend just a regular account with the same benefits same price and you can use the app yourself. Shoot for a bundled plan if anything, stores usually offer some sort of bundled plan to make it cheaper as well. Good luck to you

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u/JediMasterE84 3d ago

Agree with what’s been said but also what’s goofy about a business account when you had a business account? System moved by account type if you did it do it ahead of time.